Syndrome NewEdge - Presales Solutions Architect - Tele Presence & Video Conferencing Technologies

Syndrome NewEdge

Website: syndrometech.net
Job details:
Description

Job Opening : Presales Solution Architect-Collaboration.

Job Location : Mumbai.

Job overview : Executive Voice is responsible for consulting, analysis, and implementation support for Collaboration Project. Handle multiple projects, can manage team of engineers. An individual implement & guide engineers during projects.

Primary Responsibilities And Activities

• He/She should have worked in Tele presence & Video Conferencing Technologies and solutions.
• Responsible for designing of IPT solutions from pre sales & post sales perspective.
• Need to Handle escalations from Voice implementation Team.
• Designing Bill of Material for IPT based on the requirement of the customer.
• Preparing Low Level & High Level Document for the implementations.
• Implementation of Cisco Unified Communication Manager 8.5 Cluster on UCS Server
• Implementation of Cisco Unity Connection 8.5 on UCS Server.
• Implementation of Cisco Unified Communication Manager 7.1
• Integration of Cisco IP contact Center Express with CUCM.
• Implementation of Cisco Unified Communication Manager Express.
• Implementation of Cisco Unity Express
• Implementation of Voice Gateways
• Configuration of 6900, 7900, 9900 Series IP Phones
• Implementation of Tandberg and Polycom Video Endpoints.
• Implemented Cisco Routers and Switches
  
  

Preferred Knowledge And Skill Set

• WAN and LAN, QoS
• Excellent client management/resolution, problem solving, debugging/troubleshooting skills
• Excellent oral, written & presentation communications skills
• CCVP / CCIE or Higher Cisco Certification or any other CISCO certification would be an advantage.
  
  

Required Expertise On Following Technology

• Cisco call manager (current and past versions).
• Strong expertise in Cisco Unified Communications (CUCM current and legacy versions)
• Hands-on experience with Cisco Unity Connection / Unity Express
• Experience with Cisco Unified Contact Center Express (UCCX)
• Implementation and troubleshooting of Cisco Voice Gateways (ISR / VG Series)
• Knowledge of SIP, H.323, MGCP, SCCP protocols
• Experience with UCS Server deployments for collaboration solutions
• Configuration and support of Cisco IP Phones (6900, 7900, 8800, 9900 Series)
• Experience with Video Conferencing & Telepresence solutions (Cisco, Polycom, Tandberg)
• Strong understanding of VoIP architecture and dial plan design
• Knowledge of QoS implementation for voice traffic
• Hands-on exposure to LAN/WAN technologies
• Basic understanding of network security for voice solutions
• Familiarity with Cisco routers and switches configuration
• Ability to create and interpret High-Level Design (HLD) & Low-Level Design (LLD) documents
• Experience in BOM preparation and solution sizing
• Troubleshooting and escalation handling for enterprise voice environments.
  
  

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