Project Manager

We're looking for a Project Manager to join our growing Process Initiatives team. You'll be at the heart of our most strategic initiatives, helping us scale healthcare operations with clarity, documentation, and stakeholder alignment. What You Will Do: Coordinate work across multiple departments and stakeholders throughout the standard phases of a project: Initiating, Planning, Executing, Monitoring and Controlling, Closing. Communicate with all stakeholders on project status and progress, risks, delays and adjustments. Create and manage detailed plan of work to be done, the "who" and the "how". Act as a process steward, ensuring that projects are compliant with internal procedures and industry regulations, especially within healthcare settings. Work closely with the Process Initiatives teams and broader Synapse leaders to prioritize, track, and report on project progress. Serve as a communication hub between stakeholders in Product, Data, Customer Experience, Finance, and Engineering—keeping everyone aligned and accountable. Maintain visibility of projects using tools like Monday.com, Jira, Teams, and Slack. Ensure the project delivers the expected quality, outcomes and benefits. What You Have: 3-5+ years of experience in project coordination or project management, ideally within healthcare, healthtech, or Durable Medical Equipment. Proficient with project tracking systems such as Monday.com, Jira, or similar. Confidence in turning ambiguity into structure. Experience working with cross-functional stakeholders across business, tech, and operations. Self-starter who thrives in asynchronous environments and adapts to shifting priorities. PM certification(s) preferred: PMP, CAPM, or healthcare-specific certs (e.g., CPHIMS, EOS, Lean Six Sigma, etc). Demonstrate organizational skills. Demonstrate effective verbal and written communication skills. Demonstrate analytical skills when problem-solving. Demonstrate high attention to detail and a high degree of accuracy. What Sets You Apart: Familiarity with DME workflows or the insurance reimbursement cycle. Experience managing compliance or regulatory-driven projects. Exposure to startup or high-growth environments where process building was part of the job.

With the collective efforts of our epic team members, we're trailblazing a new path in the DME industry. Synapse Health was founded in 2016 with a goal to fix the fractured DME ecosystem and completely transform the industry. Built on decades of industry and leadership experience, we've launched tech-based solutions that eliminate age-old DME headaches, resulting in a seamless experience for all. We are proud to offer work that matters, on a mission that matters.