Quality Audit Analyst - WBI

Symetra offers a thrilling chance to become part of our team as a Quality Audit Analyst - WBI!

About the role

The Quality Audit Analyst will be a subject matter expert within the assigned department, ensuring that Symetra standards and procedures are strictly followed. This role is an outstanding chance to identify learning opportunities, provide timely quality feedback, and resolve issues while setting expectations regarding process, service, and performance guarantees.

What you will do

Quality analysis of the claims process for:

• Accuracy with liability and financial decisions
• Appropriate use of internal and external risk resources
• Processing is performed timely and accurately
• Adherence to legal and operational compliance requirements
• Communication of results to individuals and management
• Supplemental Health Product Knowledge

Analyze results:

• Assess skill gaps and make recommendations for solutions
• Collaborate with peers and organizational partners to ensure consensus and consistency
• Provide support and mentor individuals as needed
• Participate in ad hoc audits, projects, and initiatives as assigned

Why Work at Symetra

Here’s what some of our employees share about why they choose to work at Symetra:

"All I can say and I do say it often to friends and colleagues... Symetra is the best place I have ever worked for!!!!!" - Lisa F., Sr. Auditor, Trainer

What we offer you

Benefits and Perks

We don’t take a “one-size-fits-all” approach when it comes to our employees. Our programs are built to make your life better both at work and at home.

• Flexible full-time or hybrid telecommuting arrangements.
• Plan for your future with our 401(k) plan and take advantage of immediate vesting and company matching up to 6%.
• Paid time away including vacation and sick time, flex days and ten paid holidays.
• Give back to your community and double your impact through our company matching.
• Want more details? Check out our Symetra Benefits Overview.

Compensation

Hourly Range: $27.10 - $45.16 plus eligibility for annual bonus program.

Provides life insurance, annuities, and employee benefits programs.