Head of Product - Thrive

Sword Health is on a mission to free two billion people from pain.

With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using AI Care to change lives, and save millions for our 25,000+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $400 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.

Recognized as a Forbes Best Startup Employer in 2025, this award highlights our focus on being a destination for the best and brightest talent. Not only have we experienced unprecedented growth since our market debut in 2020, but we’ve also created a remarkable mission and value-driven environment that is loved by our growing team. With a recent valuation of $4 billion, we are in a phase of hyper growth and expansion, and we’re looking for individuals with passion, commitment, and energy to help us scale our global impact.

Joining Sword means committing to a set of core values, chief amongst them to “do it for the patients” every day, and to always “deliver more than expected” on behalf of our members and clients.

This is an opportunity for you to make a significant difference on a massive scale as you work alongside 1000+ (and growing!) talented colleagues, spanning three continents. Your charge? To help us build a pain-free world, powered by AI, enhanced by people — accessible to all.

Thrive is a chronic pain care solution that blends AI and clinical expertise for recovery anytime, anywhere. Thrive helps members treat pain with a personalized program designed by a dedicated Pain Specialist, who holds a Doctor of Physical Therapy degree. Members complete sessions on their schedule with Thrive Pad, a medical device that guides sessions and provides real-time form correction. With expert guidance and tailored resources, members stay supported and empowered every step of their recovery.

What you’ll be doing:

• Own and drive the product vision, strategy, and roadmap for our B2C clinical platform (clinician facing + member facing), ensuring alignment with business goals, member needs, and clinical best practices
• Lead and grow a high-performing product team, providing clear direction, mentoring, and accountability
• Collaborate closely with clinical experts, design, engineering, marketing, and member support to bring innovative and effective health solutions to market
• Use data, research, and feedback from users, clinicians, and other stakeholders to inform product decisions and continuously improve the user experience
• Ensure regulatory and compliance considerations are embedded in product development from day one
• Build, measure, and optimize product performance metrics, including engagement, retention, and health outcomes
• Represent the voice of the user—clinicians and patients—in strategic decision-making and cross-functional discussions
• Install an experiment machine that allows to quickly test and monitor results of new features
  
  
  

What you need to have:

• 8+ years of product management experience, including at least 3 years in a leadership role
• Strong track record of shipping and scaling B2C digital products, ideally in health, wellness, or a clinical setting
• Deep understanding of product strategy, customer development, and agile methodologies
• Demonstrated ability to collaborate cross-functionally and lead through influence
• Experience working with regulated products or in a highly regulated industry (e.g., healthcare, fintech)
• Strong analytical skills and comfort with both quantitative and qualitative data
• Exceptional communication skills—able to articulate product decisions to technical, clinical, and executive audiences
• Ability to navigate ambiguity and constant change
  
  
  

What we would love to see:

• Experience building products with measurable clinical outcomes or working alongside clinical teams (e.g., physicians, therapists, nurses)
• Proofs of creativity
• Prior startup or high-growth company experience
• Technical literacy or background—able to engage deeply with engineering teams
• Passion for improving health and empathy for patients and users navigating clinical journeys
  
  
  

To ensure you feel good solving a big Human problem, we offer:

• A stimulating, fast-paced environment with lots of room for creativity;
• A bright future at a promising high-tech startup company;
• Career development and growth, with a competitive salary;
• The opportunity to work with a talented team and to add real value to an innovative solution with the potential to change the future of healthcare;
• A flexible environment where you can control your hours (remotely) with unlimited vacation;
• Access to our health and well-being program (digital therapist sessions);
• Remote or Hybrid work policy.
• To get to know more about our Tech Stack, check here
  
  
  

US - Sword Benefits & Perks:

• Comprehensive health, dental and vision insurance*
• Equity shares*
• Discretionary PTO plan*
• Parental leave*
• 401(k)
• Flexible working hours
• Remote-first company
• Paid company holidays
• Free digital therapist for you and your family
• Eligibility: Full-time employees regularly working 25+ hours per week
  
  
  

Portugal - Sword Benefits & Perks:

• Health, dental and vision insurance
• Meal allowance
• Equity shares
• Remote work allowance
• Flexible working hours
• Work from home
• Discretionary vacation
• Snacks and beverages
• English class
• US Applicants Only: Applicants must have a legal right to work in the United States, and immigration or work visa sponsorship will not be provided
• Please note that this position does not offer relocation assistance. If in Portugal, candidates must possess a valid EU visa and be based in Portugal
  
  
  

Sword Health complies with applicable Federal and State civil rights laws and does not discriminate on the basis of Age, Ancestry, Color, Citizenship, Gender, Gender expression, Gender identity, Gender information, Marital status, Medical condition, National origin, Physical or mental disability, Pregnancy, Race, Religion, Caste, Sexual orientation, and Veteran status.

This range includes base, variable and equity.

These compensation bands are just the starting point. Once someone joins and proves they’re outlier talent, we adjust quickly to ensure their compensation aligns with their impact.

Our job titles may span more than one career level. Actual pay is determined by skills, qualifications, experience, location, market demand, and other factors. Compensation details listed in this posting reflect the base salary and any potential variable, bonus or sales incentives, and the Company’s estimation of the value of private company stock options, if applicable. The pay range is subject to change, future value of company stock options is not guaranteed, and compensation may be modified in the future. In addition to our total compensation, Sword offers a number of benefits as listed below.

Sword Health is on a mission to free two billion people from pain. With 67% of members achieving a pain-free life and a 70% reduction in surgery intent, at Sword, we are using AI Care to change lives, and save millions for our 25,000+ enterprise clients across three continents. Today, we hold the majority of industry patents, win 70% of competitive evaluations, and have raised more than $400 million from top venture firms like Founders Fund, Sapphire Ventures, General Catalyst, and Khosla Ventures.