**Key Responsibilities:**
· Supervise and assist operations of DSPs and warehouse staffs, ensuring compliance with company standards.
· Develop and enforce quality assurance protocols.
· Monitor performance and drive continuous improvement.
· Oversee warehouse activities for consistency and reliability.
· Coordinate logistics between warehouse to warehouse
· Lead budget management and team KPIs.
· Conduct daily control meetings and performance reviews.
· Recruit qualified DSPs/Staffing Agencies and provide onboarding.
· Design training to improve service quality.
· Oversee regional fleet operations, task distribution, and cost control.
· Manage in-house and outsourced vehicle resources.
· Continuously optimize collection models and processes.
· Coordinate with internal teams and external partners.
· Handle daily operations and emergency responses.