Consultant (Applicant - ER)

Looking for a customer support job at a global company? Sutherland is hiring 2025 pass-outs for the role of Consultant (Applicant – ER) across Chennai, Mumbai, Hyderabad, Cochin, and Bhopal locations. If you're a recent graduate with strong communication skills and passion for customer service, this could be your perfect opportunity. Company Description About Sutherland Artificial Intelligence. Automation. Cloud engineering. Advanced analytics. For business leaders, these are key factors of success. For us, they're our core expertise. We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence. We've created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as a service" model. Key Responsibilities Handle customer queries via email, chat, or social media Deliver high-quality customer service in line with SLA metrics Maintain 100% schedule adherence, zero absenteeism Participate in coaching, upskilling, and feedback sessions Strict adherence to data security and NDA policies Eligibility Criteria Any full-time degree (UG or PG) – Arts, Commerce, Science, Engineering, Pharma, MBA, MCA 2025 Pass-outs eligible to apply Excellent written and verbal English skills Good typing speed and analytical ability Flexible to work day/night shifts Must reside within 25 km of the chosen office location

Sutherland is a global leader in AI, automation, cloud engineering, and customer experience solutions, working with some of the most iconic brands. By joining their team, you gain: Career growth in a global tech company Training & upskilling support Digital transformation projects A hybrid mix of human expertise and artificial intelligence