About the role
SurveyMonkey is the world's most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it's like having a team of expert researchers at your fingertips.
Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at surveymonkey.com.
What we're looking for
As a member of the infrastructure team at Survey Monkey, you will have a direct impact in designing, engineering and maintaining our Cloud, Messaging and Observability Platform. Solutioning with best practices, deployment processes, architecture, and support the ongoing operation of our multi-tenant AWS environments. This role presents a prime opportunity for building world-class infrastructure, solving complex problems at scale, learning new technologies and offering mentorship to other engineers.
What you'll be working on
Architect, build, and operate AWS environments at scale with well-established industry best practices.
Automating infrastructure provisioning, DevOps, and/or continuous integration/delivery.
Provide Technical Leadership & Mentorship
Mentor and guide senior engineers to build technical expertise and drive a culture of excellence in software development.
Foster collaboration within the engineering team, ensuring the adoption of best practices in coding, testing, and deployment.
Review code and provide constructive feedback to ensure code quality and adherence to architectural principles.
Collaboration & Cross-Functional Leadership
Collaborate with cross-functional teams (Product, Security, and other Engineering teams) to drive the roadmap and ensure alignment with business objectives.
Provide technical leadership in meetings and discussions, influencing key decisions on architecture, design, and implementation.
Innovation & Continuous Improvement
Propose, evaluate, and integrate new tools and technologies to improve the performance, security, and scalability of the cloud platform.
Drive initiatives for optimizing cloud resource usage and reducing operational costs without compromising performance.
Write libraries and APIs that provide a simple, unified interface to other developers when they use our monitoring, logging, and event-processing systems.
Participate in on-call rotation.
Support and partner with other teams on improving our observability systems to monitor site stability and performance
About the company
SurveyMonkey is the world's most popular platform for surveys and forms, built for business—loved by users. We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it's like having a team of expert researchers at your fingertips.
Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth.
