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Senior Product Researcher, Research Insights

Salary

$180k - $240k

Min Experience

5 years

Location

San Mateo, CA

JobType

full-time

About the job

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About the role

As a Senior Product Researcher on the Research Insights team, you will be responsible for conducting user research to deeply understand the needs, behaviors, and pain points of SurveyMonkey's diverse user base. You will work closely with Product and Design teams to identify and validate opportunities for new features and improvements to our products. You will design and execute high-impact research studies, both qualitative and quantitative, and effectively communicate your findings to drive product decisions. You will also support the scaling of our research practice through mentorship, training, and process improvements.

About the company

SurveyMonkey is a leading global survey software company that enables people to make better decisions, act on data, and build a curious culture. The company's People Powered Data platform empowers over 200,000 organizations worldwide to turn feedback into action. SurveyMonkey's products are used in a variety of ways, including program evaluation, employee engagement, customer satisfaction, and market research.

Skills

user research
product research
qualitative research
quantitative research
research design