Support IT Services

Aditya Birla Group

Location: Maharashtra, India
Job type: Full-time

Required skills

cross-functional

About the role

Aditya Birla Group

Website: adityabirla.com
Job details:
Job Purpose

Job Purpose Description

Managing and prioritizing multiple support requests while meeting agreed SLAs.
Troubleshooting complex software/application issues with limited information from end-users.
Supporting business-critical systems where downtime directly impacts operations and productivity.
Coordinating with cross-functional teams, vendors, and external partners for issue resolution.

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