Website:
inhabitr.ai
Job details:
Job Role: B2B Operations Manager/Assistant Manager /Sr. Associate
Working Hours: US Shift (8pm to 5 am)
Working Days: Mon- Fri
Work Location: Churchgate, Mumbai (Working from Office)
Company Description
Inhabitr is the first AI-powered commercial real estate furnishing platform offering a seamless end-to-end solution covering design, procurement, installation, and financing. Leveraging cutting-edge AI technology in tandem with an extensive network of suppliers and factory partners, Inhabitr excels in delivering high-quality, commercial-grade furniture solutions characterized by unmatched flexibility, speed, cost-efficiency, and sustainability. With a proven track record of furnishing over 20,000 units across the United States, Inhabitr serves a diverse spectrum of commercial real estate sectors, including hospitality, multifamily, and
student housing assets, catering to both independent and branded properties across budget to luxurysegments.
Visit us at www.inhabitr.ai to learn more.
About the role
The Service Ops Manager / Assistant Manager /Sr. Associate supports the team on furniture installation projects. This is a multi-functional role where you will be interacting with multiple teams, vendors, and clients over Email, Calls, and WhatsApp groups. Since this is a USA-based company we will need you to
work USA hours.
What you will do:
1. Manage orders to ensure they are fulfilled properly and on time. Also manages
exceptions and issues with order fulfillment.
2. Interface with internal teams such as sales, procurement, finance on order fulfillment
3. Analyze daily performance of orders and recommend actions to mitigate any risks
4. Support on-site Field Operations Teams remotely by providing the necessary
information to deliver orders.
5. Provide direction and management of vendor partners.
6. Maintains customer relationship by responding to inquiries via phone, email, text or
chat
7. Prepares for customer inquiries by studying products, services, and customer service
processes.
8. Responds to customer inquiries by reviewing previous inquiries, gathering and
researching information
9. Records all actions tied to action on the order or in response to an inquiry within the
customers’ accounts.
10. Must be fluent in English both written and spoken
11. Experience Microsoft Office and Google Suite preferred
What you will need:
1. Must be a graduate .
2. Must be fluent in written and spoken English
3. Must be well versed with Excel, PowerPoint, and Google.
4. MBA in SCM will be an added advantage
Experience
3- 7 years
Skills:
1. Strong Communication (Written and verbal)
2. Attention to detail
3. Excellent Time and People management
What We Offer
1. Opportunity to work with a fast-growing, AI-driven global company
2. Dynamic and collaborative work environment
3. Competitive compensation aligned with experience
Click on Apply to know more.