Website:
vedantfashions.com
Job details:
Role Overview:
The Store – Team Leader is responsible for overseeing and driving the performance of multiple retail stores within a designated area across the state. This role focuses on leading store manager teams, building high-performing teams, ensuring operational excellence, and consistently improving sales and profitability across all locations.
Key Responsibilities:
1. Store Performance & Revenue Growth
- Drive sales targets and revenue growth across all stores in the assigned area cluster
- Monitor store-wise performance and implement action plans to improve underperforming locations
- Analyze sales data, market trends, and customer insights to identify growth opportunities
- Ensure achievement of monthly, quarterly, and annual sales KPIs
2. Leadership & Team Management
- Lead, mentor, and manage Store Managers across multiple locations
- Build strong, motivated, and high-performing teams
- Conduct regular performance reviews, coaching sessions, and training programs
- Establish a culture of accountability, ownership, and continuous improvement
- Will have approx. 40 reportees
3. Store Operations Excellence
- Ensure standardization of processes, visual merchandising, and customer experience across all stores
- Monitor inventory levels, stock availability, and shrinkage control
- Enforce compliance with company policies, procedures, and audits
- Oversee new store openings and ensure smooth operations setup
4. Travel & Field Monitoring
- Regularly travel across cities/districts within the state to visit stores
- Conduct on-ground audits, reviews, and performance assessments
- Provide real-time problem-solving and operational support to store teams
5. Team Building & Talent Development
- Identify hiring needs and support recruitment of store-level staff
- Train and develop future leaders within the organization
- Improve employee retention through engagement and development initiatives
6. Customer Experience Management
- Ensure a consistent and high-quality customer experience across all stores
- Handle escalations and drive strong customer satisfaction scores
- Implement local initiatives to improve footfall and customer engagement
KPIs:
- Sales growth and revenue achievement
- Store-wise profitability
- Team productivity and attrition rate
- Customer satisfaction scores
- Operational compliance and audit ratings
Click on Apply to know more.