Office Manager

Your benefits
SES offers eligible team members comprehensive benefits packaging including:

• Weekly Pay
• Offering a $1,500 sign-on bonus!
• Medical, Dental, Vision, and Life Insurance after 30 days
• 401K with 4% Company Match at 90 days
• Employee Referral Bonus Program
• Paid Time Off 

The position
The Office Manager will provide administrative support to the Branch Manager to ensure accuracy, timeliness and controls around invoicing, collections, payroll and management information to support the ongoing profitability of the branch.

What you will be doing

Key responsibilities and functions may include, but are not limited to:

• Dispatch tickets to operations staff for upcoming jobs in Salesforce.
• Review tickets processed by the operations team in Salesforce, reflecting the correct employees, equipment, and materials that were used on the job.
• Ensure employee hours are appropriately captured on tickets so employees are paid correctly each week.
• Create customer invoices in Netsuite while following standard billing rules, customer contract rules, or rules per the customer’s quote.
• Submit customer invoices to the customer for payment, while meeting the customer’s submission requirements.
• Assist with collections for past due customer invoices.
• Assist the branch manager with purchasing and create vendor purchase orders for the branch.
• Make travel accommodations for employees, as necessary.
• Reconcile and approve vendor bills for payment for the branch.
• Meet daily, weekly, and monthly deadlines as established by the Company.
• Quickly respond to customers and vendors to answer invoice queries and related questions.
• Maintain customer files with the most current contact information.
• Field telephone calls, receive mail, and direct visitors / deliveries.
• Assist with employee uniform rental program for the branch.
• Assist the branch manager with preventative maintenance and safety requirements.
• Maintain filing for physical documents, such as manifests and safety documentation.

Qualifications

• At least 2 years of experience in accounting and finances, revenue, and or other general business operations administration.
• Must have strong customer support orientation (for internal/external customers), demonstrated professional demeanor, and the ability to maintain confidential information
• Must have strong skills in organization and planning, demonstrated ability to work independently and exercise sound judgment and problem solving
• Proven ability to manage projects
• Ability to prioritize tasks, exercise sound judgment and confidentiality with sensitive information
• Excellent communication, interpersonal, and presentation skills
• Strong analytic, multi-tasking, presentation and team work skills are required
• Team player able to function individually and collectively.
• Must have excellent software skills, Microsoft Office skills and be well-versed in other areas of office work.
• Must possess excellent customer service skills and strong verbal and written communication skills
• Experience working in a fast-paced environment.

Demonstrated Characteristics

• Analytical
• Motivated by results
• Can be flexible and adaptable in a complex, changing environment
• Works collaboratively
• Works with integrity

Physical Demands and Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk. sit; and reach with hands and arms. The employee may occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. The noise level in the work environment is usually low to moderate. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed are the minimum levels of knowledge, skills, or abilities. 

We are an Equal Opportunity Employer.