Overnight Assistant Dispatcher- Kenosha, WI

Superior Air-Ground Ambulance Service

Salary: $18k - $20k
Location: Kenosha, Wisconsin, United States
Job type: Full-time

Required skills

Radio
Computer
Office equipment

About the role

Overview

History of the Company: Superior Ambulance Service started in 1959 with one ambulance and today is the largest independent, locally owned, and operated emergency medical services provider in the Midwest. Superior employs more than 3,000 licensed EMT, Paramedics and Nurses, operating a fleet of more than 800 ambulances throughout Illinois, Indiana, Ohio, Michigan, and Wisconsin with over 55 locations. Superior also provides Critical Care, helicopter, and fixed-wing emergency medical transportation.

EMTs and Paramedics provide safe transportation and quality medical care to sick and injured individuals within the scope of state EMS regulations. Superior provides the highest quality care in emergencies and scheduled medical transports.

All employees are expected to uphold the company’s high value and impeccable reputation within the medical community. One must demonstrate the company’s philosophy and values, which are TLCS= Timelines, Look Good, Customer Service, and Safety.

Responsibilities

The primary duties and responsibilities of the Dispatcher consist of, but are not limited to the following:

Be extremely knowledgeable in service area
Give appropriate ETA’s while accounting for type and level of response, traffic patterns, and weather conditions
Prioritize request for ambulance service
Communicate issues to marketing, management, and customers as necessary
Assist EMT’s and Paramedics with directions as necessary
Always maintain appropriate status of crews
Oversee function of Assistant Dispatcher
Delegate additional responsibilities to assistant as necessary
Assist in receiving and entering in request for ambulance or Medi-Car service as necessary
Communicate patient diversions and keep all appropriate associated records
Maintain status records and give appropriate ETAs for Critical Care Transport as necessary
Other duties as assigned

Qualifications

Map reading skills
Problem solving skills
Multi-tasking ability
Effective communication skills
EMD license
Physical Demands:
- While performing the duties of the position, the employee is required to sit for long periods of time.
- Employee will be required to listen to radio traffic/PTT, communicate over the phone as well as monitor and respond to all chat messages, and ability to type is required.
- Employee should be able to work under stressful conditions.
Work Environment:
- While performing the duties of the job, the employee has verbal contact with others and constantly works face to face with and around others and constantly works face to face with and around others.
- Consistently uses office equipment such as computer, radios, printers, fax machine, etc.

Benefits

Flexible Scheduling
Competitive Compensation
Immediate EMT/Paramedic Job Placement
Multiple Station Locations with the Ability to Transfer Throughout Company
Opportunity to Work Overtime
Health/Dental/Life Insurance
Tuition Reimbursement
Opportunity for Career Growth

Check out our career site benefits page to learn about our comprehensive benefits options that include medical, vision, dental, 401k, disability, FSA, HSA, vacation and paid time off here: Benefits Page.

Superior Ambulance Service is committed to attracting and retaining the best talent. We are an Affirmative Action/Equal Opportunity Employer. Qualified applicants of all backgrounds are encouraged to apply. M/F/D/V

Salary Range

USD $18.00 - USD $20.00 /Hr. rates offered based on years of experience and full time scheduled templates.

About Superior Air-Ground Ambulance Service

Provides emergency medical services and patient transport.

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