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Support Team (host and busser)

Min Experience

0 years

Location

Eugene, Oregon, United States

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

Job Description

Support team (host/busser) – Oakway Pub

Company Overview:

Sunriver Brewing Company is a family-owned business founded in Central Oregon in 2012.  Almost 300 team members represent three pubs and a brewery located in Central Oregon with an additional pub in Eugene. We are dedicated to awesome craft beer, delicious food, and engaging service. We're looking for a Host/Busser to join our team and operations at our Oakway Pub in Eugene.

Support team (host/busser) - Position Summary:

The Host/Busser is committed to ensuring high-quality customer service and the capacity to handle the pressure of restaurant work. To succeed in this role, you will need to have a positive attitude and the ability to work well under pressure with servers, cooks, and other staff. We are looking for someone who is excited to get a great start or continue their path in the craft beer industry.

Support team (host/busser) - Major Areas of Responsibility:

  • Greeting customers as they walk into the restaurant
  • Guiding guests to their table
  • Giving guests accurate wait time estimates and seating them in the waiting area
  • Providing customers with menus
  • Optimizing seating at different tables to ensure an even workload for wait staff
  • Answering phones
  • Managing to-go orders
  • Prepares dining room for guests by cleaning tables.
  • Protects the establishment and guests by adhering to sanitation and safety policies.
  • Maintains menu presentation by keeping menus clean, replacing damaged or soiled pages.
  • Maintains table setting by removing courses as completed.
  • Cleans tables.
  • Carry loads of soiled dishes to the dishwasher to be cleaned.
  • Supports waitstaff by setting up and replenishing condiment stands and busser stations.
  • Closes dining facility by cleaning chairs and tables, sweeping and vacuuming floors, and removing trash from the facility.
  • Updates job knowledge by participating in staff training opportunities.
  • Enhances organization reputation by accepting ownership for accomplishing new and different requests.
  • All other duties as assigned.

Support team (host/busser) - Job Requirements & Skills:

  • Prior customer service experience in the hospitality industry is not required but welcomed
  • Positive attitude and interpersonal skills
  • Good phone etiquette
  • Excellent customer service and communication skills.
  • Eye for details.
  • Ability to lift 20 lbs. or more.
  • Willing to stand or walk for extended periods.
  • Availability to work evenings and weekends, including holidays.

Benefits:

  • Daily shift beer
  • Packaged Beer Discounts
  • Food Discounts at all Sunriver Brewing Company Pubs
  • Medical, Dental, Vision, and Life Insurance for full time
  • Retail discounts
  • OR Sick Leave
  • Weekly pay days
  • Generous gratuity

Show full job description

Shifts:
Monday Tuesday Wednesday Thursday Friday Saturday Sunday •no shift •no shift •no shift •no shift •no shift •no shift •no shift
Monday

no shift
Tuesday

no shift
Wednesday

no shift
Thursday

no shift
Friday

no shift
Saturday

no shift
Sunday

no shift
•Monday
no shift
•Tuesday
no shift
•Wednesday
no shift
•Thursday
no shift
•Friday
no shift
•Saturday
no shift
•Sunday
no shift

About the company

Brews award-winning craft beer and serves artisanal pub food.

Skills

communication skills
customer service
interpersonal skills