Fullstack Engineer

In the Global Operations team, we prioritize digital support by creating an easy-to-use support funnel. This funnel allows customers to quickly find solutions to their problems through self-service options or educational content. We are looking for a new (Senior) Fullstack Engineer who will support us in building and maintaining digital support features within the support funnel and collaborate with other Operations teams to ensure consistent APIs, WebSocket implementation, and AI-first experience. Working on integrating VOIP in the dashboard, maintaining our Support center, and refactoring it if necessary. The new team members will be cross-functional and consist of a Product Manager, Designers, Mobile engineers, Front and Back Engineers, and Engineering Manager working closely with different business units. What you'll be doing Owning end-to-end development processes and supporting Front-End & back-end engineers. Collaborating with the product team to gather requirements and design applications. Writing code to create user interfaces in the dashboard, support center, and specifically in the support domain. Writing unit test cases and testing the product to ensure functionality. Configuring multiple A/B tests for features based on the product requirements. Monitoring features; and setting up alerts for performance. Ensuring design consistency during implementation.

We believe in the everyday hero. Small business owners are at the heart of all we do, so we're creating tools that help them run their businesses. With a founder's mentality and a 'team-first' attitude, our diverse teams across Europe, South America, and the United States work together to ensure that the small business owners we partner with can be successful in doing what they love.