NuVeda
Website:
rebrand.ly
Job details:
Role: Success Coach 💪
About NIAT (NxtWave Innovation of Advanced Technologies
)
NIAT is NxtWave’s flagship 4 Years, on-campus program for Computer Science Education. It is designed to offer one of India’s most advanced industry-aligned curricula. Situated in the heart of Hyderabad's Tech landscap
e.NIAT’s new-age campus is surrounded by global giants like Google, Microsoft, Apple, Infosys, TCS and many more providing students with unparalleled exposure to the world of technolog
y.At NIAT, world-class software engineers are the mentors who work hand-in-hand with students, ensuring they graduate as industry-ready professionals. With a curriculum that seamlessly integrates real-world tech requirements, NIAT prepares students to thrive in an ever-evolving tech worl
d.NIAT’s 2024-2028 admissions cycle was a massive success, with all seats filling up rapidly with a long waitlist for admissions, further solidifying NIAT’s reputation as the premier destination for aspiring tech leader
s.Know more about NxtWave: https://www.ccbp.
inKnow more about NIAT: https://www.niatindia.co
m/Read more about us in the news - Economic Times | CNBC | Yourstory | VCCirc
le
Why Join NI
- AT?Be a part of a revolutionary educational institution shaping India’s future tech leade
- rs.Work in a dynamic environment surrounded by top-tier mentors and industry professiona
- ls.Opportunity for career growth and professional development in a fast-paced ecosyst
em.If you're passionate about mentoring and shaping student succe
ss,This is your opportunity to make an impa
ct!Apply now and be a part of the NxtWave revoluti
on!Key Responsibilit
ies
Student & Parent Engage
- mentGuide and support students in their learning journey through regular interacti
- ons.Address student and parent queries, ensuring timely resolutions and follow-
- ups.Maintain accurate records of interactions and progress in CRM syst
ems.
Supporting Students & Daily Opera
- tionsFacilitate exams, campus activities, and admin tasks for smooth operat
- ions.Act as a bridge between students and internal teams for effective communica
tion.
Keeping Students Engaged & Sup
- portedEncourage student participation in activities and celebrate achieve
- ments.Identify students needing extra support and escalate as n
eeded.
Ensuring Quality & Continuous Impr
- ovementManage student support tickets and ensure timely query reso
- lution.Track student engagement, collect feedback, and improve overall satisf
action.
Cross-Functional Colla
- borationAssist in CRM management, data tracking, and process enhan
- cements.Work closely with internal teams to implement and test new init
iatives.
Note:-This job description outlines the core responsibilities of the Success Coach (Full-Time) role at NxtWave. Additional duties may be assigned as required to meet the organization's evolvi
ng needs.
Must-H
- ave SkillsGood Communication Skills: Proficiency in English and at least one regional language (Telugu/ Tamil/ Kannada/Marath
- i/ Hindi).Public Speaking Skills: Ability to confidently address and engage a large
- audience.Tech Proficiency: Basic proficiency in spreadsheets, AI tools, and digital
platforms.Additional
- Qualities:Experience: Prior experience in mentoring, coaching, or customer support roles is preferred / experience in the edtech
- industry.Interpersonal Excellence: Positive attitude, emotional intelligence, and strong problem-solvi
- ng skills.Time Management & Adaptability: Ability to multitask, prioritize tasks, and handle dynamic learning env
ironments.
Location: Nxtwave office spaces in Hyderabad (Work
from Office)Nxtwave office spaces PAN India for othe
r languages.Working Days: 6 days a week ( Mond
ay-Saturday)Work Timings: 8:00 AM - 5:00 PM (Differs as per coll
ege timings)
Click on Apply to know more.