E-Commerce Operation Associate

About StyleKorean

StyleKorean Inc. is a global leading K-Beauty distributor operated by SILICON2 Co., Ltd. We are looking for a motivated and detail-oriented Entry-level Associate to support our growing wholesale and e-commerce business in the US market.

Position Overview: This role is an entry-level position focused on supporting e-commerce operations and customer service. Beyond simple inquiries, you will assist in managing orders, optimizing logistics, and monitoring data to ensure K-Beauty products reach our customers efficiently. You will play a key role in bridging communication between our South Korean HQ and the US-based teams.

Location: Buena Park, CA

Key Responsibilities

• Order & Data Support: Assist in daily order fulfillment and manage order-related data in the company system.
• Customer Service: Provide support via email and mobile apps, promptly resolving customer inquiries.
• HQ Collaboration: Support aligned operations by collaborating with team members at the South Korea HQ.
• SKU Analysis Support: Assist in monitoring SKU data to identify sales trends and pricing patterns.
• Logistics Coordination: Use shipping software to track shipments and communicate daily with warehouse staff.
• Inventory & Website Management: Monitor website listings and inventory levels; support back-order fulfillment.
• Offline Support: Coordinate product deliveries and logistics scheduling for offline retail stores.
• General Support: Perform additional duties as assigned by the manager.

Qualifications

• Strong knowledge and passion for beauty and skincare brands.
• Basic understanding of sales principles and customer service practices.
• Excellent written and verbal communication skills.
• Proficient in Microsoft Office (Excel, Google Sheets).
• Must be legally authorized to work in the United States.
• Background check required after a conditional offer is made.

Preferred Qualifications

• Bilingual proficiency in Korean and English: Intermediate or higher speaking, reading, and writing skills are highly preferred to support communication with our HQ in Korea and internal teams.

Compensation

• $20-$24/hour (based on experience and qualifications)

Schedule

• Business hours: 8:30 AM – 5:30 PM (1-hour lunch), Monday to Friday

Full-Time Employee Benefits

• Health Insurance premium for the employee is paid 100% by the Company, including vision & dental (PPO)
• 12 days of paid time off (PTO) in the first year, with annual increases based on tenure
• Paid Holidays
• 401(k) with company matching
• Year-end Discretionary Bonus
• Employee discount
• Catered lunch provided

Equal Employment Opportunity

StyleKorean Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other characteristic protected under applicable law.

Legal Authorization & Background Check

Applicants must be legally authorized to work in the United States. Employment sponsorship is not available for this position. Any employment offer is contingent upon successful completion of a background check, conducted in accordance with applicable laws.

Accessibility

StyleKorean Inc. will provide reasonable accommodations to applicants with disabilities throughout the recruitment process, as required under applicable law.

We sincerely appreciate all applications; however, only candidates selected for further consideration will be contacted.

Global beauty distributor focusing on Korean skincare.