Global Student Centre
Website:
globalstudentcentre.com
Job details:
Student Recruitment Advisor – UK University
About Global Student Centre
Global Student Centre (GSC) is a specialist provider of international student recruitment, engagement, and operational support services for UK higher education institutions. Headquartered in the United Arab Emirates with a major operational hub in Pune, India, GSC partners with universities to strengthen international student recruitment through scalable, technology-enabled solutions and market expertise.
Our services span the entire applicant journey—from enquiry management and admissions support to pre-CAS compliance, student conversion, and enrolment assistance. Operating across South Asia, Egypt, Nigeria, Ghana, and Malaysia, our multilingual teams engage with thousands of prospective students annually, providing universities with valuable market intelligence while improving applicant quality, conversion rates, and the overall student experience.
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Position
Job Title: Student Recruitment Advisor – UK University
Location: Viman Nagar, Pune, Maharashtra
Employment Type: Full-time
Work Arrangement: Work from Office
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Role Overview
The Student Recruitment Advisor plays a pivotal role in supporting the international recruitment objectives of leading UK universities. Acting as a trusted advisor to prospective international students, you will provide accurate guidance throughout the student journey—from initial enquiry through application, offer acceptance, pre-CAS compliance, and enrolment.
Working within university-specific processes and service standards, you will engage with prospective students through telephone, email, WhatsApp, live chat, and other digital communication channels. You will manage a high volume of enquiries, nurture applicants through structured conversion journeys, and deliver an outstanding student experience at every stage.
This role is ideal for a highly organised, customer-focused professional with excellent communication skills, strong attention to detail, and a passion for international education.
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Key Responsibilities
Student Recruitment & Student Advisory
* Advise prospective international students on UK university programmes, admissions requirements, tuition fees, scholarships, and career pathways.
* Manage inbound and outbound enquiries via phone, email, WhatsApp, CRM platforms, and other digital communication channels.
* Build strong relationships with applicants through personalised guidance and proactive follow-up.
* Support recruitment campaigns and maximise application, offer acceptance, and enrolment conversion rates.
Admissions & Application Support
* Guide applicants throughout the admissions journey, including:
* Application submission
* Document collection and verification
* Offer acceptance
* Deposit guidance
* Pre-CAS documentation
* Visa preparation support (within approved university guidelines)
* Ensure applications are accurate, complete, and compliant with university requirements before submission.
* Coordinate with university admissions teams to resolve application queries promptly.
CRM & Data Management
* Maintain accurate and up-to-date student records within CRM and student management systems.
* Record all communications and application progress in accordance with quality standards.
* Execute structured follow-up activities to maximise student engagement and conversion.
Performance & Reporting
* Achieve agreed Key Performance Indicators (KPIs), including enquiry response times, application volumes, conversion rates, student satisfaction, and compliance standards.
* Monitor recruitment pipelines and identify opportunities to improve applicant progression.
* Support reporting and contribute insights that enhance recruitment performance and operational efficiency.
Collaboration & Continuous Improvement
* Work closely with admissions, compliance, marketing, and recruitment teams to deliver a seamless student experience.
* Maintain up-to-date knowledge of UK higher education, university admissions criteria, UKVI regulations, and market trends.
* Participate in ongoing training, quality assurance initiatives, and process improvement activities.
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Essential Qualifications & Experience
* Bachelor’s degree in any discipline (Education, Business, Social Sciences, or related fields preferred).
* 1–3 years of experience in international student recruitment, university admissions, education consultancy, or a customer advisory role.
* Strong understanding of UK higher education admissions and the international student recruitment process.
* Excellent written and spoken English.
* Strong telephone communication and customer engagement skills.
* Experience using CRM systems and Microsoft Office applications.
* Ability to manage multiple priorities while maintaining accuracy and service excellence.
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