Website:
uvlink.co.in
Job details:
- Job Title: Admin Student Support Executive
- Company: UVlink Tech LLP Services
- Location: Mumbai, Kandivali West. Office
- Timings: 7:00 am – 4:00 pm (Monday to Friday) & 7:00 am – 1:00 pm (Saturday)
Job Summary:
The Admin Student Support Executive will be responsible for assisting students with tuition feerelated matters and supporting general administrative tasks. This role involves proactive communication with students regarding fee payments, maintaining accurate records, ensuring compliance with privacy requirements, and providing additional support to the administration team when required.
Key Responsibilities:
- Student Communication: Make outbound calls, emails, and messages to students regarding overdue or upcoming tuition fees.
- Information Support: Provide clear and accurate information on payment deadlines, account balances, and available payment methods.
- Record Management: Accurately record all communication with students in the student management system.
- Escalation Handling: Escalate unresolved payment issues or non-payment cases to the Finance Department or Student Services Manager.
- Confidentiality Compliance: Handle student information responsibly, ensuring adherence to privacy and data protection requirements.
- Relationship Building: Build positive student relationships by guiding them on payment options and addressing fee-related queries.
- Administrative Assistance: Support the administration team with tasks such as enrolment, attendance records, and document handling as needed.
- Bachelor’s degree in administration, Business, Finance, or a related field (preferred).
- Experience in student support, administration, or customer service will be an advantage.
- Strong verbal and written communication skills.
- Ability to work with accuracy, manage deadlines, and multitask effectively.
- Proficiency in MS Office and student management/CRM systems.
- Strong organizational and problem-solving skills.
Key Skills:
- Student communication & support
- Administrative coordination
- Record management & compliance
- Attention to detail
- Problem-solving & adaptability
- Team collaboration
Click on Apply to know more.