MyCaptain
Website:
mycaptain.in
Job details:
Designation: Student Success Specialist
Working Days & Hours: Mon- Sat, 10 AM - 7 PM
Job Location: Koramangala, Bangalore
Why Imarticus?
Imarticus Learning is a new-age learning organization offering end-to-end solutions to help professionals upskill and transform their careers. Our services span Field Analysis, Content Development, Training Delivery, Coaching, Game Studio, and eLearning, with expertise in financial services, analytics & AI, business analysis, and core technology.
Founded by industry experts and headquartered in Mumbai, we operate across 16+ cities with 500+ employees, having trained 60,000+ learners and delivered 56,000+ placements. We offer 20+ industry-relevant programs, including “Prodegrees,” and partner with 300+ organizations to bridge the gap between academia and industry.
We collaborate with premier institutes such as IIMs and IITs to deliver high-quality, industry-aligned education.
For more information, visit: www.imarticus.org
Key Responsibilities
- Stakeholder Coordination: Liaise with operations teams from various centers and build and nurture strong relationships with regional stakeholders.
- Student Database Management: Proactively collect and organize accurate student details and ensure the confidentiality and integrity of the student database.
- Reporting and Updates: Provide regular updates to regional governance managers and business stakeholders and generate and export detailed reports for each session, tracking attendance.
- Student Guidance and Support: Educate and guide students on program processes, monitor student attendance, and address concerns proactively.
- Quality Assurance: Review the performance of trainers, ensure adherence to quality standards, and implement corrective measures to enhance the overall quality of the learning experience.
- Technical Proficiency: Demonstrate proficiency in MS Office tools, especially Excel and Google Sheets.
- Effective Communication: Communicate with learners and stakeholders through telephone, email, and face-to-face interactions.
- Workload Management: Manage and prioritize workloads to meet deadlines under pressure.
- Training Operations: Efficiently schedule classes, align trainers, maintain batch progress reports, and ensure smooth coordination to optimize the learning journey for all students.
- Activity Matrix Maintenance: Maintain a comprehensive matrix for all student success operations activities.
Qualifications
- Bachelor’s degree in a relevant field
- Strong coordination and relationship-building skills
- Excellent communication skills (telephone, email, and face-to-face)
- Proficiency in MS Office tools, especially Excel and Google Sheets
- Ability to manage workloads, work under pressure, and meet deadlines
- Passion for contributing to student success through effective operations coordination and enhancing the overall learning experience
Skills: communication,ms office,operations
Click on Apply to know more.