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About the Role
We are looking for an experienced and empathetic Student Counsellor to join our premier CLAT UG coaching team. This role goes beyond academic advising; you will be the primary pillar of support for aspirants navigating the high-pressure journey of the law entrance. You will bridge the gap between students, faculty, and parents, ensuring a holistic and stress-free preparation environment.
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Key Responsibilities
1. Academic Mentorship & Guidance
· Conduct one-on-one and group mentoring sessions to help students set realistic weekly and monthly academic goals.
· Identify students' strengths and weaknesses through performance analytics and guide them on subject-specific strategies (Legal Aptitude, Logical Reasoning, English, GK/Current Affairs).
· Provide personalized feedback post-mock tests, helping students create error logs and improvement roadmaps.
2. Student Well-being & Crisis Management
· Serve as the first point of contact for students experiencing exam anxiety, burnout, or motivational slumps.
· Conduct regular wellness check-ins and implement stress-management techniques specific to the CLAT timeline.
· Actively listen to student grievances and mediate conflicts between students, faculty, or parents.
3. Programme Coordination & Administration
· Assist the Academic Head in scheduling classes, doubt-clearing sessions, and revision workshops for the batch.
· Coordinate with the operations team to ensure seamless daily logistics (attendance, study material distribution, classroom management).
· Monitor batch progress and flag at-risk students to the faculty for immediate intervention.
4. Stakeholder Communication
· Maintain proactive communication with parents via calls, emails, and WhatsApp broadcasts regarding student progress, attendance, and upcoming milestones.
· Organize and facilitate Parent-Teacher Meetings (PTMs) and orientation sessions for new joiners.
5. Digital & App Management
· Proficiency in Tech: Efficiently use the institute’s proprietary learning management system (LMS) and student apps.
· Track student login hours, test submissions, and assignment completion rates using the app's analytics dashboard.
· Train students and parents on how to navigate the mobile app for recorded lectures, daily practice papers, and performance dashboards.
· Utilize digital tools for conducting online doubt sessions and webinars.
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Key Qualifications & Requirements
· Experience: Minimum 2–4 years of proven experience as a Student Counsellor, Academic Advisor, or Programme Coordinator, preferably in the test-prep/ed-tech/CLAT coaching sector.
· Education: Bachelor’s or Master’s degree in Law.
· Communication: Exceptional verbal and written communication skills. Must be able to articulate complex concepts simply.
· Tech-Savviness: Must be comfortable using mobile apps, CRM systems, and analytics dashboards. Familiarity with platforms like Google Classroom, Zoom, or Teachmint.
· Soft Skills: High emotional intelligence, patience, problem-solving attitude, and the ability to inspire teenagers.
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Competencies for Success
· Empathetic Listener: You understand that CLAT aspirants are often 17-18 years old and need emotional hand-holding.
· Data-Driven: You use student performance data to drive your counselling strategies.
· Proactive: You don't wait for issues to escalate; you identify problems before they arise.
· Multitasker: Able to balance mentoring with administrative coordination efficiently.
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