iCodejr.com
Website:
icodejr.com
Job details:
Relationship Manager / Student Counsellor – STEM Programs (Full-Time)
Location: Onsite – Crystal Plaza, Andheri West (Work From Office)
Shift: 11:30 AM – 8:30 PM (IST)
Work Week: 6 Days Working | 1 Weekly Off
Compensation
Fixed Salary: ₹30,000 per month + Target Based Incentives (Apply only if aligned with the budget)
Joining: Immediate Joiners Only
Mandatory Requirements
Minimum 1 year of experience in:
Student Counselling / Academic Counselling
Prior coding teaching experience is mandatory.
Strong understanding of STEM concepts (mandatory)
Excellent English communication skills (verbal & written)
Strong parent-facing & relationship management skills
Ability to assess student engagement & instructional quality
Comfortable with CRM / LMS tools
Must have a laptop & stable internet connection
About the Role
We are hiring a Student Counsellor – STEM Programs to drive student success, engagement, and long-term retention. This is not a teaching role. You will act as a Relationship Manager for students and parents, ensuring a seamless and high-quality learning journey. You will manage a portfolio of students and own their overall satisfaction, progress, and continuity, while closely coordinating with instructors and parents.
Key Objectives
Own student satisfaction and retention post onboarding
Ensure strong, measurable learning outcomes
Drive high engagement across students and parents
Build long-term parent relationships to support renewals & referrals
Maintain consistent communication, transparency, and trust
Key Responsibilities
1. Student Satisfaction & Retention (Core Ownership)
Manage a cohort of up to 75 students
Ensure a positive and engaging learning experience
Monitor attendance, participation, and engagement levels
Identify early signs of drop-off and take corrective action
Mandatory: Generate a minimum of 5 referrals per month (from Month 2 onwards)
2. Learning Journey Management
Own the end-to-end student lifecycle
Align learning with student interests, pace, and ability
Track progress, milestones, and measurable outcomes
Ensure completion of 96 sessions per student
3. Instructor & Academic Coordination
Monitor class quality and engagement levels
Coordinate with instructors to improve delivery and pacing
Identify learning gaps and recommend improvement strategies
4. Parent Relationship Management
Act as the primary point of contact for parents
Conduct monthly structured check-ins
Share weekly progress updates and project milestones
Build trust to drive renewals and referrals
5. Engagement & Visibility
Conduct monthly check-ins (virtual/in-person) per student
Facilitate checkpoint project presentations
Showcase selected student work on social platforms
6. Reporting & Collaboration
Maintain accurate records in CRM / LMS systems
Track engagement, outcomes, renewals, and referrals
Collaborate with academic, operations, and support teams
Click on Apply to know more.