Notation School
Website:
notationschool.com
Job details:
šµ We're Hiring: Student Coordinator ā Customer Service Executive*
**Notation School Ā· Lucknow Ā· Hybrid Ā· Full-Time**
We're a leading online music school, empowering musical dreams since 2014. We teach guitar, piano, keyboards, ukulele, and drums to kids, teens, and adults through 1:1 live online classes ā following the internationally recognised Rockschool / RSL Awards curriculum.
We're looking for our next **Student Coordinator** ā the operational backbone of the school.
**šÆ The Role**
You'll be the primary point of contact for students, parents, and teachers. Your work covers customer service, class scheduling, fee collection, and administrative coordination ā three things, one person. If a task touches a student, a teacher, or a class, it touches you.
**š Eight Areas of Ownership**
ā¢ Class coordination & Zoom delivery
ā¢ Communication via call and WhatsApp
ā¢ Task & process management
ā¢ Student lifecycle management
ā¢ Administrative support
ā¢ Program & performance management
ā¢ Teacher support
ā¢ General operations
**š Schedule**
9 hr 10 min active / day Ā· 6 days a week
ā¢ Morning Shift: 10:00 AM ā 12:30 PM (Work From Home)
ā¢ Mid-day Break: 12:30 PM ā 3:30 PM
ā¢ Evening Shift: 3:30 PM ā 10:10 PM (In-Office)
**š° Compensation**
ā¢ Fixed Salary: ā¹18,000 / month
ā¢ Up to ā¹5,000 / month in performance-linked incentives
ā¢ Total Potential: ā¹23,000 / month
ā¢ Annual revision of 6ā10% based on performance
ā¢ 12 casual leaves + 6 sick leaves per year
ā¢ Overtime pay at 1.5Ć per 40-min session
**ā
Who We're Looking For**
ā¢ Bachelor's degree (1st division preferred)
ā¢ Based in Lucknow
ā¢ Strong communication in English and Hindi
ā¢ Comfort with Google Workspace, Zoom, WhatsApp, CRM tools
ā¢ Customer-first attitude, problem-solving mindset
ā¢ Genuine interest in music education
**š» What You'll Need**
Laptop, stable internet, smartphone, headset & webcam, power backup, and a quiet, professional workspace for on-camera work.
**š What You'll Work On**
End-to-end customer operations, process ownership, real-world problem solving, and direct exposure to EdTech operations. This role is a launchpad into operations, customer success, and program management careers.
Learn more: notationschool.com
**#Hiring #LucknowJobs #CustomerService #EdTech #MusicEducation #Operations**
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Removed "Freshers Only" from the header line and from the "Who We're Looking For" section. Also dropped "#FresherJobs" from the hashtags. The role now reads as open to all experience levels.
Want me to add a line specifying experience range (e.g., "0ā2 years" or "freshers welcome, experienced candidates also encouraged") to set expectations either way?
Click on Apply to know more.