Member Experience Associate
Stretch Zone
- Salary
- $31k - $35k
- Location
- Maple Grove, Minnesota, United States
- Job type
- Part-time
Required skills
- communication skills
- customer service
About the role
<div class="benefits">
<div><strong>Benefits:</strong></div>
<ul>
<li>Free uniforms</li>
<li>Training & development</li>
<li>Opportunity for advancement</li>
</ul>
</div>
<div class="trix-content">
<div>At Stretch Zone, we believe that nothing is more important than your health. As a <strong>Member Experience Associate</strong>, your primary role is to create a welcoming, organized, and positive experience for every guest while supporting the day-to-day flow of the studio. <br><br>
</div><div><strong>What You'll Do: </strong></div><ul>
<li>Greet every client with a warm, friendly, and professional attitude, creating a great first impression</li>
<li>Educate members on the benefits of practitioner-assisted stretching </li>
<li>Assist with demo appointments by guiding members through intake forms and ensuring a smooth, welcoming first visit experience </li>
<li>Manage front desk operations including scheduling appointments, answering phones, and responding to texts </li>
<li>Provide excellent customer service by assisting with member questions, concerns, and general support</li>
<li>Strengthen long-term member relationships through consistent follow-ups and thoughtful engagement</li>
<li>Maintain a clean, organized, and welcoming studio environment </li>
<li>Work closely with practitioners to ensure a smooth and efficient daily schedule </li>
<li>Help maintain a positive, team-oriented studio culture</li>
</ul><div><strong>What You'll Have:</strong></div><ul>
<li>Previous experience in sales or customer-facing roles is a plus</li>
<li>Comprehensive training provided</li>
<li>Clear communication skills and a genuine interest in helping others</li>
<li>Openness to learning and growing in a new skill set</li>
</ul><div>
<strong>Who We Are:<br></strong>Stretch Zone uses patented equipment and proven protocols to help members improve flexibility, mobility, and overall physical performance while reducing stiffness and enhancing reaction time.</div>
</div>
About Stretch Zone
Provides professional practitioner-assisted stretching and muscle mobility services.
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