Front Desk Officer

Roles & Responsibilities Essential Duties and Responsibilities: The Front Desk Manager is responsible for overseeing the day-to-day administrative operations of the office, ensuring that administrative functions are performed efficiently and effectively. This role involves requires a proactive approach, strong leadership, and multitasking abilities while managing administrative staff, optimizing office processes, and providing support to various departments to enhance overall productivity. Office Operations Management • Oversee and coordinate daily office operations to ensure smooth functioning and efficiency. • Develop and implement office policies and procedures to enhance workflow and productivity. • Manage office supplies, equipment, and inventory to maintain an organized workspace. Liaise with vendors, suppliers, and service providers for office needs • Manage and supervise administrative staff – helpers/cleaners, providing guidance, training, and performance evaluations. • Foster a positive and collaborative work environment that encourages teamwork and professional development. • Prepare and manage the office administration budget, ensuring compliance with financial guidelines. • Monitor expenditures and identify cost-saving opportunities to optimize resources. Front Desk Operations • Answer inquiries via phone, email, and in-person, providing accurate information. • Supervise front desk activities to provide a seamless guest experience. • Maintain a clean, organized, and professional reception area. • Organize and maintain filing systems and office documentation. • Address staff concerns and provide solutions to improve workplace efficiency. Communication and Coordination • Serve as a point of contact for internal and external communications, ensuring timely and effective information flow. • Support various departments by providing administrative assistance and coordinating meetings, events, and travel arrangements. • Process reservations, bookings, and ticketing requests accurately. • Coordinate with travel agencies, airlines, and service providers for ticketing arrangements. • Handle cancellations, modifications, and refund requests according to company policies. Compliance and Record-Keeping • Ensure compliance with organizational policies, procedures, and regulations in all administrative functions. • Maintain accurate records and documentation for office operations and administrative processes Facility Management • Coordinate office space planning for new joiners, highlight maintenance issues, and general upkeep of common work areas/pantry to create a productive work environment.

Established in 1992 – STREIT Group is one of the world's leading, privately owned armored vehicles manufacturer with 12 state-of-the-art production facilities and 25 offices worldwide. More than twenty three years of operating in challenging environments made STREIT one of the most trusted and reliable manufacturers of armored vehicles. We produce a large variety of Armored Personnel Carriers, MRAP's, Cash-in-Transit, Luxury, Bespoke Luxury and Security vehicles which are designed to provide effective protection in high-risk situations