- Salary
- $62k - $72k
- Location
- Los Angeles, California, United States
- Job type
- Full-time
Required skills
- Salesforce
- Microsoft Office
- Legal document software
- Case management systems
About the role
Responsibilities
- Client Communication and Support
- Serve as the main point of contact for clients and manufacturers in the settlements department, addressing inquiries, providing updates, and offering guidance on the settlement process.
- Conduct outbound calls to clients to discuss settlement offers, gather necessary information, and explain legal terms and procedures.
- Maintain a professional and empathetic demeanor while interacting with clients, ensuring their needs and concerns are addressed effectively.
- Respond promptly to client inquiries via phone, email, or other communication channels.
- Drafting Legal Documents
- Prepare and draft settlement agreements, release forms, and other legal documents in accordance with client instructions, firm policies, and legal requirements.
- Review and edit draft documents for accuracy, clarity, and completeness, ensuring that all terms and conditions are accurately reflected and legally sound.
- Coordinate with attorneys and other team members to finalize and execute legal documents in a timely manner.
- Documentation and Record-Keepin
Maintain thorough and accurate records of all communications, negotiations, and documentation related to settlement efforts in our case management system. - Ensure that client files are organized, up-to-date, and compliant with firm protocols and legal standards.
- Track deadlines and milestones associated with settlement negotiations, proactively following up on outstanding tasks and ensuring that timelines are met.
- Collaboration and Coordination
- Collaborate closely with attorneys, paralegals, and other team members to coordinate settlement efforts and share relevant information and updates.
- Schedule meetings, appointments, and conference calls related to settlement negotiations.
- Act as a liaison between clients and the legal team, conveying important information and ensuring clear communication throughout the settlement process.
About Strategic Legal Practices, APC
A law firm representing consumers in California lemon law cases.
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