Website:
helixops.ai
Job details:
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This Is Helix. Powered by You.
At
BMC Helix, we don’t do ordinary. We’re the
AI-native engine behind the world’s most forward-thinking IT organizations, helping them focus on what matters most. What are we passionate about? We're here to reset the economics of enterprise IT and help others realize the ROI of AI.
We are a mix of
curious minds, creative thinkers, and courageous builders who believe tech should change the game—not just play it. We celebrate wins, support each other, and laugh a lot.
We are the change makers. With decades of leadership and established trust in IT service and operations management, we’re scaling with purpose—through organic innovation, strategic acquisitions, and relentless R&D. Our open-first
Agentic AI platform empowers autonomous agents to drive real outcomes with speed, accountability, and precision.
We are laser-focused on delivering real value to our customers by accelerating innovation and the application of applying agentic AI in digital service and operations management for IT organizations around the world.
The charter of the India Site Program Management office / India Strategy office is to lead strategic change programs, cross functional initiatives and drive Site PMO. You will play multiple roles - advisor, confidant, gatekeeper, and strategic consultant - to the India Head and the Site Leaders.
Reporting to the India Head, you will be responsible for establishing and sustaining governance and administration of strategic initiatives and projects across India. You will be responsible for program management, reporting, risk management, and will lead the ownership and dissemination of program and project management standards and governance. You will ensure India programs are managed efficiently/effectively and actively contribute to the team, providing views, analytical support and counsel.
Please note this is a very hands-on Corporate PMO – Program Manager role.
Who You Are
An enthusiast, with an infectious energy. You don’t just challenge the status quo - you bring solutions. You go the extra mile to exceed stakeholder expectations. You conduct all business with highest level of integrity, and get things done the right way. You represent our brand with passion and pride. You are innovative and have fun and you also make work fun for those working around you. You are a team player and collaborate with others to get multiple points of view to determine the best solution.
Responsibilities
−Stakeholder management including Business Management and Technology Management
−Establish and chair site leadership forums and R&D leadership working groups with cross functional representation of stakeholders across sites
−Management of the R&RS/RACI matrix across the programs
−Plan, Budget, Resource, Issue, Risk and Dependency management across the programs
−Lead client site visits, coordinate with IS&T, Procurement, R&D, Finance, Sales, GSD, Facilities and HR
−Lead the collection, co-ordination, analysis and distribution of management information across initiatives. Establish reporting requirements and manage reporting process, including definition of leading / lagging indicators
−Serve as a point of contact for logistics, governance for site-wide programs like QBR, Town Halls, Kick Off
−Champion best practice and lead by example in implementation of existing and new PMO processes and procedures
−Proactively identify areas for change across site wide programs and work with R&D Directors to lead change
−Act as subject matter expert to support implementation of project management best demonstrated practices
−Own creation of monthly site snapshots, QBR decks, Executive Decks, Town Hall Decks
Key Responsibilities
Site Strategy & Governance
- Partner with global and India leadership to define, operationalize, and execute the India site strategy and VSEM.
- Establish governance mechanisms to track, measure, and report on site-level priorities, projects, and outcomes.
- Own creation of monthly site snapshots, QBR decks, Executive Decks, Town Hall Decks
Program & Project Management
- Drive end-to-end planning and execution of complex, multi-stakeholder programs that impact the India site.
- Manage cross-functional initiatives including workforce expansion, site infrastructure, workplace experience, business continuity, and employee engagement.
- Track milestones, budgets, risks, and dependencies, ensuring timely delivery with high quality.
Stakeholder Management
- Act as the point of contact for site-wide initiatives, liaising with local and global leaders.
- Build strong relationships with senior stakeholders across business, corporate functions, and external partners.
Operational Excellence
- Identify gaps in site operations and proactively design scalable solutions.
- Implement best practices, frameworks, and tools for efficient program execution and governance.
People & Culture
- Partner with HR, Communications, and leadership to shape the employee experience, culture, and engagement at the site.
- Support leadership forums, all-hands meetings, and internal communications.
Knowledge & Skills
What you bring to this role:
oHighly motivated, self-starter, mature leader with a keen eye for details
oDynamic, effective communicator at all levels, in both structured and matrix setup
oProven experience managing enterprise level initiatives / program timelines, risks, resources, scope and budget
oProactive and resourceful, results-oriented and highly organized in managing and steering across organization
oExceptional influencing and motivational skills with the ability to resolve differences of opinion/approach
oDeveloped management skills sufficient to lead/motivate/develop others through vision and strategic positioning
oLeader with strong program management and PMO experience managing initiatives across multiple businesses
oExtensive knowledge of and experience applying best practices to methodology, standards, reporting, templates, tools, and controls across project/program management and governance
Education & Experience
oOverall 10+ years of program/project management experience (including 2+ years' Corporate PMO)
oMS Office advanced level skills with Word, Excel and Power Point
oProject Management Tool (MS Project) proficiency
Additional Preferred Experience
o2+ years consulting experience
oProject & Portfolio Management (PPM) tools experience
Why Work Here? Because You’ll Matter.
We’re not hiring for roles—we’re hiring for
impact. At Helix, you’ll solve hard problems, build smart solutions, and work with people who challenge and champion you. You’ll see your ideas come to life—and your work make a difference.
We believe in
trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same. Whether you’re remote or in-office, you’ll find space to show up fully and contribute meaningfully. You won’t be boxed in—you’ll be backed up.
Make Your Mark At Helix
If Helix excites you but you're unsure if you meet every qualification,
apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.
EEOC Statement
Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
BMC Helix maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.
At HELIX we believe in pay transparency and have set the midpoint of the salary band for this role at 6,459,300 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.
The salary listed is just one component of HELIX's employee compensation package. Other rewards may include a variable plan and country specific benefits.
We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices.
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Returnship@BMC )
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