Website:
cleantechir.com
Job details:
๐ช๐ต๐ผ ๐ช๐ฒ ๐๐ฟ๐ฒ?
Cleantech Industry Resources accelerates solar, wind, green hydrogen, battery storage, and EV infrastructure projects across the United States, India, and EMEA markets. The company provides turnkey "Development as a Service," powered by 100% internal systems engineering and a world class team that comes out of some of the most reputed organizations in the renewables industry. This team operates within a sophisticated software and AI environment to support projects from land origination, through to commercial operation.
๐๐ผ๐ฐ๐ฎ๐๐ถ๐ผ๐ป ๐ผ๐ณ ๐ฃ๐ผ๐๐ถ๐๐ถ๐ผ๐ป
โข Burlington, VT
โข Reports to: Director of Operations
๐ช๐ต๐ฎ๐ ๐ช๐ฒ ๐ข๐ณ๐ณ๐ฒ๐ฟ
โข Opportunity to join a top-notch, collaborative team of professionals
โข Fantastic team environment and collaborative culture
โข Professional development opportunities to grow into an industry leader
โข Medical Insurance for the employee and family
โข Spot Recognition bonus for exceptional performance
โข Long Term Incentive policy
โข Regular team outings, events, and activities to foster a positive work environment
๐ข๐๐ฟ ๐๐ผ๐บ๐บ๐ถ๐๐บ๐ฒ๐ป๐ ๐๐ผ ๐๐ถ๐๐ฒ๐ฟ๐๐ถ๐๐
At CIR, we are dedicated to nurturing a diverse and equitable workforce that truly reflects our community. We deeply value each personโs unique perspective, skills, and experiences. CIR embraces all individuals, regardless of race, religion, sexual orientation, gender identity, age, or nationality. We are steadfast in our commitment to fostering a just and inclusive world through intentional policies and actions. Your individuality enriches our collective strength, and we strive to ensure everyone feels respected, valued, and empowered.
๐ฃ๐ผ๐๐ถ๐๐ถ๐ผ๐ป ๐ฆ๐๐บ๐บ๐ฎ๐ฟ๐
We are seeking one or two Strategic Account Managers to own relationships with our highest-value clients and serve as the connective tissue between customers and our global execution teams. The Strategic Account Manager (SAM) is responsible for owning the end-to-end customer experience for a defined portfolio of high-value accounts. This role sits at the intersection of client management, delivery oversight, and internal coordination, ensuring projects move efficiently, communication is proactive, and CIR consistently delivers on commitments. This role requires strong judgment, clear communication, and comfort operating across time zonesโ particularly with delivery teams based in India.
This role is critical to CIRโs ability to scale: as project volume grows, client experience must improve, not degrade.
๐๐ผ๐ฟ๐ฒ ๐ฅ๐ฒ๐๐ฝ๐ผ๐ป๐๐ถ๐ฏ๐ถ๐น๐ถ๐๐ถ๐ฒ๐
- Client Ownership & Relationship Management: Serve as the primary point of contact for assigned strategic accounts; build trusted, long-term relationships with client stakeholders across Development, Engineering, PMs, and Executives; proactively manage client expectations around scope, schedule, risks, and deliverables; and lead recurring client check-ins, status calls, and executive updates.
- Delivery Coordination & Oversight: Translate client needs into clear, actionable scopes for internal execution teams; coordinate daily handoffs and communication between U.S.-based stakeholders and India-based execution teams; monitor progress against schedules, identify risks early, and drive issue resolution; and ensure meeting minutes, action items, and next steps are documented and distributed promptly.
- Time-Zone Coverage & Continuity: Provide extended coverage across U.S. and India time zones, ensuring no gaps in ownership; support structured handoff processes (HOTO) between PMs, engineers, and account stakeholders; and act as the โalways-onโ owner for strategic accounts, even as internal resources rotate.
- Commercial & Account Growth Support: Identify opportunities to expand scope or upsell services within existing accounts; support renewals, follow-on work, and long-term account planning; and partner with Business Development and Operations leadership on account strategy.
- Internal Process & Quality Improvement: Help refine account management processes, templates, and tools; provide feedback to leadership on recurring client pain points or delivery bottlenecks; and uphold CIRโs standards for professionalism, clarity, and execution quality.
๐๐ฑ๐๐ฐ๐ฎ๐๐ถ๐ผ๐ป๐ฎ๐น ๐ฎ๐ป๐ฑ ๐ง๐ฒ๐ฐ๐ต๐ป๐ถ๐ฐ๐ฎ๐น ๐ฆ๐ธ๐ถ๐น๐น๐
- 10-15+ years of experience in account management, project management, or client-facing operations.
- Experience managing high-value or enterprise clients.
- Strong written and verbal communication skills.
- Comfort working across multiple time zones and with globally distributed teams.
- Ability to manage multiple workstreams without losing attention to detail.
- Strong organizational skills and follow-through.
๐ฃ๐ฟ๐ฒ๐ณ๐ฒ๐ฟ๐ฟ๐ฒ๐ฑ ๐ฆ๐ธ๐ถ๐น๐น๐
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๐ฝ๐ฒ๐ฟ๐ถ๐ฒ๐ป๐ฐ๐ฒ
โข Experience in renewable energy, power infrastructure, data centers, engineering, or EPC environments.
โข Prior experience working with or managing teams in India or other offshore delivery centers.
โข Familiarity with project execution workflows, interconnection, or engineering deliverables.
โข Experience with tools such as Monday.com, Jira, Asana, Smartsheet, or similar PM platforms.
๐ฃ๐๐๐ฐ๐ต๐ผ๐๐ผ๐ฐ๐ถ๐ฎ๐น ๐ฆ๐ธ๐ถ๐น๐น๐ /๐๐๐บ๐ฎ๐ป ๐ฆ๐ธ๐ถ๐น๐น๐/๐๐ฒ๐ต๐ฎ๐๐ถ๐ผ๐๐ฟ๐ฎ๐น ๐ฆ๐ธ๐ถ๐น๐น๐
- Strong judgment and clear, proactive communication when managing high-value client relationships.
- Ability to build trusted, long-term relationships with client stakeholders across all levels, from engineers to executives.
- Comfort operating across multiple time zones and coordinating with globally distributed teams. o Strong organizational skills and follow-through when managing multiple workstreams and competing priorities.
- Entrepreneurial, growth-oriented mindset with a focus on account expansion, renewals, and long-term client success.
๐ฃ๐ต๐๐๐ถ๐ฐ๐ฎ๐น ๐๐ฒ๐บ๐ฎ๐ป๐ฑ๐
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The physical demands of this job require an individual to be able to work at a computer for most of the day, be able to participate in conference calls and travel to team retreats on a time-to-time basis. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
๐ช๐ผ๐ฟ๐ธ ๐๐ผ๐ป๐ฑ๐ถ๐๐ถ๐ผ๐ป๐
The work environment is usually quiet (normal city traffic noises are common), a blend of artificial and natural light, temperate and generally supports a collaborative work environment. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
๐๐พ๐๐ฎ๐น ๐ข๐ฝ๐ฝ๐ผ๐ฟ๐๐๐ป๐ถ๐๐ ๐๐บ๐ฝ๐น๐ผ๐๐ฒ๐ฟ
At Cleantech Industry Resources, we embrace diversity and uphold a strong dedication to establishing an all-encompassing atmosphere for both our staff and associates. Our choices in employment are free from any bias related to race, creed, nationality, ethnicity, gender, sexual orientation, gender identity, gender expression, age, physical limitations, veteran status, or any other legally safeguarded attributes.
Being an integral part of Cleantech Industry Resources means you can expect to be immersed in a realm of professional possibilities within a culture that nurtures teamwork, adaptability, and the embracing of all.
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