General Manager – STRAP TANK RESTAURANT AND BREWERY
Job Title: General Manager
Job Type: Full-Time
Job Summary:
We are seeking an experienced and driven General Manager to lead daily operations of a high-volume pub/restaurant. This role is responsible for delivering exceptional guest experiences, managing staff performance, and driving profitability while maintaining a positive and energetic atmosphere.
Key Responsibilities:
- Oversee all front- and back-of-house operations
- Lead, train, and develop a high-performing team
- Ensure excellent customer service and guest satisfaction
- Manage scheduling, labor costs, and payroll
- Monitor inventory, ordering, and cost control
- Maintain compliance with health, safety, and liquor regulations
- Drive sales through promotions, events, and community engagement
- Analyze financial performance and implement improvements
Qualifications:
- 3–5+ years of restaurant or pub management experience
- Strong leadership and team-building skills, including the love of the service industry.
- Knowledge of bar operations, beer/liquor programs, and food service, including and not limited to: Toast POS, Kickfin, Social Schedules.
- Experience with budgeting, P&L management, and cost controls
- Excellent communication and problem-solving abilities
- Ability to work nights, weekends, and possibly holidays
Preferred:
- Experience in high-volume or craft beer-focused environments
- Food safety (ServSafe) and alcohol service certifications
Compensation & Benefits:
- Competitive salary + performance bonuses
- Health benefits (if applicable)
- Paid time off
- Opportunities for growth