KPN Fresh
Website:
kpnfresh.com
Job details:
To develop future retail leaders through structured, hands-on exposure to store operations, customer engagement, inventory management, and commercial performance. The role aims to build strong operational and leadership capabilities, enabling the trainee to contribute to store profitability and transition into a departmental leadership role upon successful completion of the training program.
Key Responsibilities
- Customer Experience & Sales Excellence
- Support frontline teams in delivering a superior and consistent customer experience.
- Drive awareness of promotions, campaigns, and value propositions to support sales growth
- Actively contribute to creating a positive, engaging, and customer-centric shopping environment
- Ensure high levels of customer satisfaction across all in-store touchpoints
- Store Operations & Execution
- Support day-to-day store operations in alignment with company policies and operational standards
- Maintain high standards of store hygiene, layout, and visual merchandising as per planograms
- Monitor pricing accuracy and execution of promotions to ensure compliance and brand integrity
- Identify operational gaps and proactively escalate improvement opportunities
- Support POS operations to ensure smooth and accurate billing, ensure accurate daily cash reconciliation and timely bank deposits
- Inventory & Shrinkage Control
- Assist in end-to-end inventory processes including stock receipt, replenishment, and shelf availability
- Monitor stock levels to minimise out-of-stocks, over-stocking, and product write-offs
- Identify and report discrepancies, damages, and potential shrinkage risks
- Participate in inventory audits, cycle counts, and stock optimisation initiatives
- People & Leadership Development
- Collaborate with store teams to foster a high-performance and learning-driven culture
- Demonstrate ownership, accountability, and initiative in assigned responsibilities
- Continuously build retail, operational, and leadership capabilities to prepare for future managerial roles
About Company: KPN Fresh is India's rapidly growing omni-channel supermarket chain, known for its fresh fruits, vegetables, and a wide range of daily groceries, focusing on affordability, quality, and convenience for urban and semi-urban households. We are committed to sustainability and community support and to ensuring quality and freshness, with a robust network of stores strategically located across India.
We are in an exciting phase of expansion. Our growth strategy aims to penetrate underserved markets, broaden our product range, and embrace innovative technologies to enhance the overall shopping experience.
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