DropX Logistics
Website:
dropxlogistics.com
Job details:
Company Description
DropX Logistics is a technology-driven company committed to delivering swift and efficient logistics solutions. With a focus on speed and precision, DropX ensures seamless order deliveries by employing expertise at every stage of the supply chain, from the first mile to the last mile. Our innovative services are designed to meet the demands of a fast-paced economy while maintaining reliability and quality. At DropX, we prioritize excellence and customer satisfaction in every shipment we handle.
Job Description – Store Manager (Quick Commerce / Dark Store)
Job Title: Store Manager – Quick Commerce/ Dark Store
Department: Operations
Location: Kanpur, Uttar Pradesh
Reporting To: Operations Manager
Job Summary
We are looking for a proactive and result-oriented Store Manager to oversee the daily operations of a Quick Commerce / Dark Store facility at Kanpur. The ideal candidate will be responsible for inventory management, order fulfillment, team supervision, customer satisfaction, and ensuring smooth store operations while maintaining company standards and productivity targets.
Key Responsibilities
* Manage end-to-end dark store operations and ensure smooth daily functioning.
* Supervise pickers, packers, delivery coordinators, and store staff.
* Monitor order processing, picking, packing, and dispatch timelines.
* Ensure inventory accuracy and maintain stock availability.
* Conduct regular stock audits and minimize inventory shrinkage.
* Track store KPIs such as order accuracy, productivity, and turnaround time.
* Ensure proper manpower planning and shift management.
* Maintain cleanliness, safety, and operational standards within the store.
* Handle customer escalations and operational issues effectively.
* Prepare daily operational reports and update management regularly.
* Ensure adherence to company SOPs and compliance policies.
Required Qualifications
* Prior experience in Blinkit, Zepto, Swiggy Instamart, BigBasket, Amazon Fresh, Flipkart Minutes, or similar companies Dark Store management
* Graduate in any discipline.
* Minimum 1–3 years of experience in Quick Commerce, Dark Store store management operations.
* Experience in team handling and inventory management preferred.
* Basic knowledge of MS Excel and store management systems.
Required Skills
* Strong leadership and team management skills.
* Good communication and problem-solving abilities.
* Ability to work in a fast-paced environment.
* Strong operational and analytical mindset.
* Time management and multitasking skills.
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