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Company Description Jewellery Stores is a luxury goods and jewelry retailer known for offering high-quality, curated pieces to discerning customers. The company operates from its location on Portland Street in Swansea, United Kingdom, and is committed to delivering an elevated in-store experience. Team members are encouraged to provide attentive service and uphold strong product knowledge to help customers make informed, confident purchases. Jewellery Stores values integrity, craftsmanship, and professionalism, creating a supportive environment for retail professionals who want to grow in the luxury sector.
Role Description This is a full-time, on-site Store Manager role based in Hoshiarpur. The Store Manager oversees daily store operations, including opening and closing procedures, visual merchandising, inventory control, and cash management. The role involves leading and coaching the sales team to deliver excellent customer service, drive sales performance, and maintain high standards of customer satisfaction. The Store Manager monitors retail loss prevention measures, ensures adherence to company policies, and maintains a safe, well-organized environment. The position also includes setting performance goals, preparing sales reports, collaborating with regional management, and supporting staff training and development.
Qualifications
- Strong customer-facing skills, including Customer Service and Customer Satisfaction, with a focus on building long-term client relationships.
- Effective Communication skills to interact with customers, lead store teams, and coordinate with management.
- Experience in Store Management, including day-to-day operations, staff supervision, and sales performance oversight.
- Knowledge of Retail Loss Prevention practices, including monitoring store activities and implementing security procedures.
- Prior experience in retail, ideally in luxury goods or jewelry, with solid sales and merchandising skills.
- Ability to analyze sales data, manage inventory, and use point-of-sale and retail management systems.
- Strong organizational and problem-solving abilities, with attention to detail and reliability in handling cash and high-value items.
- Diploma or degree in business, retail management, or a related field is beneficial; equivalent experience will be considered.
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