Website:
finroles.com
Job details:
Store Manager – Jewellery Retail
Experience: 10–12+ years
Working Days: 6 days/week
About the Role
The ideal candidate should have strong experience in jewellery retail, with proven expertise in managing large store teams, driving sales, maintaining customer experience, and ensuring smooth day-to-day store operations.
Key Responsibilities
- Lead and manage a team of 30+ employees at the store level.
- Drive store sales and achieve monthly and annual business targets.
- Monitor store performance, KPIs, conversion rates, and customer footfall.
- Ensure an exceptional customer experience and high service standards.
- Manage day-to-day store operations, including inventory, visual merchandising, and compliance.
- Train, coach, and motivate the sales team to improve productivity and performance.
- Handle customer escalations and ensure effective resolution.
- Coordinate with regional/corporate teams to execute business strategies and initiatives.
- Ensure adherence to company policies, processes, and operational standards.
- Analyse sales trends and identify opportunities to improve store revenue and profitability.
- Maintain strong control over inventory and minimise operational losses.
Requirements
- 10–12+ years of relevant experience in jewellery retail is preferred.
- Candidates from apparel or similar retail industries may also be considered.
- Proven experience managing a 30+ member store team.
- Strong understanding of retail sales, customer service, and store operations.
- Demonstrated ability to achieve and exceed sales targets.
- Strong leadership, people-management, and communication skills.
- Ability to work in a high-footfall retail environment and manage weekend operations.
- Candidates from reputed apparel and other organised retail brands also be considered.
Working Schedule
- Working Days: 6 days per week
- Weekend: Working, as weekends typically experience higher customer footfall
Click on Apply to know more.
