Aditya Birla Fashion and Retail Ltd.
Website:
abfrl.com
Job details:
Company Description
Aditya Birla Fashion and Retail Limited (ABFRL), part of the Aditya Birla Group, is India's leading fashion powerhouse with a diverse portfolio of popular brands and retail formats catering to a variety of consumer preferences. With over 1,167 stores spanning 7.3 million sq. ft. of retail space, ABFRL operates flagship brands like Pantaloons, OWND!, and The Collective, which partners with global luxury brands such as Ralph Lauren and Ted Baker. ABFRL is also a leader in branded ethnic wear, featuring names like Jaypore, Tasva, and TCNS brands. In addition, the company is working to develop digital-first fashion brands to address the demands of tech-savvy consumers. ABFRL continues to innovate and lead the way in India’s dynamic fashion ecosystem.
Role Description
This is a full-time, on-site position located in Bhubaneswar for a Store Incharge. The Store Incharge will be responsible for overseeing daily store operations, managing and motivating the sales team, ensuring customer satisfaction, and adhering to company standards. Additional responsibilities include inventory management, implementing retail loss prevention measures, and ensuring the store achieves its sales and operational goals. The role also involves addressing customer inquiries, ensuring a superior shopping experience, and maintaining a visually appealing store environment.
Qualifications
- Strong skills in Customer Satisfaction and Customer Service
- Excellent Communication skills to effectively engage with customers and team members
- Experience with Store Management, including team leadership and operational efficiencies
- Understanding of Retail Loss Prevention strategies and practices
- Proven ability to meet sales targets and drive business growth
- Organizational and multitasking abilities
- Bachelor’s degree in business, retail management, or a related field is preferred
- Previous experience in retail management is an advantage
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