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We're Hiring: Storage Administrator (L2 / Senior)
📍 Delhi, India | On-site | Full-time
We are looking for an experienced Storage Administrator with a strong L2-level background in managing SAN and NAS environments. The ideal candidate brings deep hands-on expertise across SAN/NAS platforms including Synology and LaCie, combined with the ability to handle performance tuning, data protection, and cross-team coordination in complex, high-availability infrastructure settings.
Key Responsibilities:
* Manage and administer SAN and NAS storage infrastructure including Synology NAS systems and LaCie storage devices
* Provision and maintain storage resources — LUNs, volumes, file systems, shared folders, and NAS shares — while ensuring optimal capacity utilization and performance
* Administer SAN switch fabric including zoning, configuration, and ongoing maintenance
* Configure and manage Synology DSM — including user access, shared folder permissions, RAID management, and storage pools
* Implement and manage data protection solutions including snapshots, replication, and disaster recovery strategies using Synology Active Backup and Hyper Backup
* Monitor storage health and performance proactively; conduct root cause analysis (RCA) and apply tuning measures to minimize downtime
* Plan and execute firmware upgrades, patches, and storage migrations with zero data loss and minimal business disruption
* Participate in bridge calls, CAB meetings, and stakeholder engagements to facilitate seamless operations and SLA adherence
* Maintain accurate documentation of storage configurations, capacity trends, and change records
* Provide recommendations on storage scalability, optimization, and future infrastructure planning
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Preferred Experience:
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* 5–10 years of hands-on experience in storage administration (SAN and NAS environments)
* Hands-on experience with Synology NAS administration — DSM, Active Backup, Hyper Backup, iSCSI, SMB/NFS
* Familiarity with LaCie direct-attached and network storage devices
* Strong understanding of SAN fabric management, zoning, and end-to-end storage provisioning workflows
* Experience maintaining SLAs and SLOs in production environments with strict uptime requirements
* Exposure to ITIL-aligned processes, incident management, and change advisory board (CAB) workflows
* Relevant storage certifications preferred (e.g. Synology Certified Professional, Azure AZ-104)
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What We're Looking For:
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* Strong technical depth in SAN/NAS storage — someone who can independently manage complex environments end to end
* Hands-on familiarity with Synology and LaCie platforms in production or near-production settings
* A methodical approach to troubleshooting — comfortable with RCA, performance analysis, and systematic resolution
* Effective communicator who can coordinate across vendor, stakeholder, and internal team touchpoints
* Detail-oriented with a disciplined approach to documentation, change management, and storage policy compliance
* Proactive mindset — someone who identifies capacity and performance risks before they escalate into incidents
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We are looking for someone who combines solid SAN/NAS expertise with the operational discipline and stakeholder maturity to drive reliable, high-performance storage outcomes in a demanding production environment.
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