Customer Service Representative - State Farm Agent Team Member
Steve VanElls State Farm
- Salary
- $32k - $48k
- Location
- Albuquerque, New Mexico, United States
- Job type
- Full-time
Required skills
- customer service
- interpersonal skills
About the role
<div class="benefits">
<div><strong>Benefits:</strong></div>
<ul>
<li>401(k)</li>
<li>Competitive salary</li>
<li>Dental insurance</li>
<li>Health insurance</li>
<li>Opportunity for advancement</li>
<li>Paid time off</li>
</ul>
</div>
<div class="trix-content">
<div><strong>ROLE DESCRIPTION:</strong></div><div>As a customer service associate with Steve Kunkle State Farm, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. </div><div><br></div><div>We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. <br><br><strong>RESPONSIBILITIES:</strong>
</div><ul>
<li>Answer customer inquiries and provide policy information.</li>
<li>Assist customers with policy changes and updates.</li>
<li>Maintain accurate records of customer interactions.</li>
<li>Assist customers with payments and billing</li>
</ul><div><strong>QUALIFICATIONS:</strong></div><ul>
<li>Communication and interpersonal skills.</li>
<li>Detail-oriented and able to multitask.</li>
<li>Previous customer service experience preferred.</li>
<li>Bilingual a plus</li>
<li>Property & Casualty licensed a plus</li>
</ul>
</div>
About Steve VanElls State Farm
Independent agent providing State Farm insurance and financial services.
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