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3rd Shift Customer Care Representative - FULLY REMOTE

Salary

$34k - $47.51k

Min Experience

1 years

Location

remote

JobType

full-time

About the job

Info This job is sourced from a job board

About the role

The Customer Care Representative's primary role is to manage inbound calls by providing order placement, service dispatch, technical product assistance and order issue resolution support to Customers as well as cross functional groups within STERIS. Individual is responsible for managing calls from multiple queues ensuring department objectives are met and supporting the Healthcare product line for US and Canada including all consumables for infection prevention technology equipment and surgical accessories. This is a fully remote, 3rd shift position. The schedule is Tuesday - Saturday from 11pm - 7am EST after training. Training is Monday - Friday from 8am - 5pm for up to 6 weeks.

About the company

At STERIS, we help our Customers create a healthier and safer world by providing innovative healthcare and life science product and service solutions around the globe.

Skills

order placement
service dispatch
technical product assistance
order issue resolution