IT Network Administrator I

This position is onsite.

SUMMARY:
 Under general supervision of the Chief Information Officer (CIO), the IT Network Administrator I supports and maintains WAN, LAN, wireless, VoIP, and cloud connectivity across the organization. This role provides day-to-day monitoring, troubleshooting, and administration of network services to ensure availability, reliability, and compliance. The IT Network Administrator I also supports application connectivity, assists with disaster recovery, mentors IT Specialists and interns, and collaborates with vendors and IT staff on network projects.

Duties to include but not limited to:

·         Provide day-to-day support for WAN, LAN, wireless, VoIP, and cloud connectivity

·         Administer firewalls, VPNs, and secure remote access solutions

·         Monitor network performance, bandwidth, and uptime using appropriate monitoring tools

·         Develop and use automation scripts (e.g., PowerShell, Python, Bash) to streamline routine network administration tasks

·         Troubleshoot and resolve network issues; escalate complex cases as needed

·         Support patching, upgrades, and lifecycle management of network devices

·         Support application and cloud connectivity, DNS, and network access to ensure reliable system availability

·         Assist with disaster recovery planning, testing, and documentation for network systems

·         Document network configurations, diagrams, inventory, and service tickets

·         Collaborate with IT leadership and compliance staff to ensure regulatory and policy requirements are met

·         Manage vendor remote access and assist with vendor/service provider troubleshooting

·         Participate in IT projects, supporting network planning and implementation

·         Mentor IT Specialists and interns by providing guidance, training, and hands-on support in networking practices

·         May perform other job duties as necessary for the efficient operation of SDMI

MINIMUM SKILLS, ABILITY AND REQUIREMENTS:

·         High school graduate or equivalent required. Associates or Bachelor’s degree a plus. 

·         Network+, Security+ or equivalent

·         CCNA or equivalent

·         Advanced understanding of technology interoperability with a focus on networking and security technologies

·         Knowledge of wireless and firewall technologies

·         Ability to work in multiple systems concurrently while providing support services.

·         Ability to quickly adapt to a dynamic environment and handle difficult personnel situations.

·         Solid communication skills including excellent writing and presentation skills

·         Ability to develop and write systems and applications documentation and guides for users. 

·         Ability to work in multiple systems concurrently while providing support services.

·         Proficient computer skills (i.e. Office Suite, Ticketing Systems, Web applications etc.)

·         Knowledge of IT  and security industry best practices

·         Excellent organizational, problem-solving, and analytical skills

·         Knowledge of system vulnerabilities and security issues

·         Ability to respond to help desk requests after hours on a limited basis

·         Ability to develop and write systems and applications documentation and guides for users. 

·         Must possess a valid Nevada driver’s license and current vehicle registration and auto insurance

·         Reliable transportation- Travel up to 25% time (locally) between diagnostic clinics and administrative office

·         Communicates effectively both verbally and written with ability to follow up as necessary.

·         Assume responsibility for updating knowledge of current SDMI department policies and procedures, protocol and practices.

·         Maintain effective working relationships with all employees including top levels of management.  

·         Ability to organize and reprioritize as needed based upon workload and changes in assignments in order to complete tasks in a timely manner.

·         Detail orientated and accurate in completing tasks.

·         Responds positively to changes in assignments and priorities.

·         Works as an effective team member with co-workers and other personnel.

THE ESSENTIAL ELEMENTS OF THE POSITION REFLECT THE MAJOR DUTIES CONSIDERED NECESSARY TO DESCRIBE PRINCIPAL FUNCTIONS OF THE POSTION AND SHALL NOT BE CONSTRUED AS A DETAILED DESCRIPTION OF ALL OF THE WORK REQUIREMENTS THAT MAY BE INHERET IN THE POSITION.