About Steer
At Steer North America, we help shape the future of mobility, cities, and infrastructure. Our work supports more connected, sustainable, and accessible transportation systems that improve how people live, work, and travel.
Steer is an employee-owned international consultancy specializing in transportation and infrastructure. We combine global expertise with local insight to help public and private sector clients tackle complex mobility challenges and make better decisions about how people and goods move.
Our teams advise governments, transit agencies, airports, infrastructure investors, and private mobility operators across strategy, advisory, planning, and operations. From major transit investments to airport development and emerging mobility solutions, our work influences transportation systems relied on by millions.
What defines Steer is our people — curious thinkers, collaborative problem solvers, and changemakers who care about the communities we serve. Joining Steer means working on meaningful projects, contributing ideas that matter, and building a career with real impact.
About the Role
We are seeking an HR Generalist to support our North American team across the U.S. and Canada. This role plays a critical part in delivering high-quality, consistent HR support across the employee lifecycle—balancing operational excellence with strong employee experience.
You will work closely with business leaders and employees to support day-to-day HR needs, ensure compliance across jurisdictions, and contribute to building a high-performing, inclusive culture in a consulting environment.
Key Responsibilities
Employee Lifecycle & HR Operations
- Support onboarding and offboarding processes across U.S. and Canada, ensuring a smooth and compliant experience
- Maintain accurate employee records and HR systems
- Administer employment changes (promotions, transfers, compensation updates)
- Respond to employee inquiries on policies, benefits, and HR processes
- Support employee visa status review, extensions, and process
Employee Relations
- Act as a first point of contact for employee relations matters, escalating more complex issues as needed
- Support investigations, documentation, and resolution of workplace concerns
- Provide guidance to managers on performance management and employee issues
Compliance & Policy
- Ensure compliance with federal, state/provincial, and local employment laws across North America
- Support the implementation and communication of HR policies and procedures
- Assist with audits and documentation (e.g., I-9 compliance in the U.S., employment standards in Canada)
Benefits & Payroll Support
- Support benefits administration, including enrollments, changes, and employee communications
- Act as a liaison with benefits providers in both the U.S. and Canada
- Partner with payroll to ensure accurate and timely processing
Talent & Performance Support
- Assist with recruitment coordination as needed (interview scheduling, candidate communication)
- Support performance management cycles and processes
- Contribute to employee engagement and culture initiatives
Projects & Continuous Improvement
- Contribute to HR projects (e.g., process improvements, system enhancements, policy updates)
- Identify opportunities to improve efficiency and employee experience
- Support the implementation of HR programs across multiple offices