Systems Engineer I

About SLED The South Carolina Law Enforcement Division (SLED) is a premier statewide law enforcement agency dedicated to serving and protecting the citizens of South Carolina. With a proud history rooted in integrity, professionalism, and public service, SLED is committed to providing high-quality investigative, intelligence, and forensic services to support law enforcement agencies across the state. At SLED, we value dedication, ethical conduct, accountability, and a strong commitment to justice. Our agency plays a vital role in maintaining public safety and supporting criminal justice efforts at the local, state, and federal levels. From advanced forensic science to homeland security, criminal investigations, and criminal justice information systems, SLED's diverse responsibilities make it one of the most dynamic law enforcement agencies in the state. We foster a professional work environment where teamwork, respect, and continuous improvement are fundamental. Our employees are held to the highest standards and are given opportunities to grow within a mission-driven organization that makes a meaningful difference in South Carolina communities. Learn more about why you should join our team at www.sled.sc.gov. General Responsibility Responsible for recommending, developing, configuring, and supporting the patching of the agency's server and desktop environments. Maintain server images with up-to-date patches and drivers, and provide third-party software patching. Deliver monthly and on-demand patching reports to the IT Director and Security, Server and Desktop Managers. Additionally, perform systems engineering functions, including system design, implementation, and optimization, while serving as a technical lead by offering high-level support and troubleshooting expertise. Specific Duties Oversee the installation, configuration, and deployment of hardware and software systems. Monitor system performance, analyze metrics, and implement optimizations to enhance efficiency and reliability. Provide high-level support for system issues, diagnose problems, and implement solutions to minimize downtime. Execute the SLED server and desktop vulnerability management program. Facilitate monthly, on demand and third party patching through Microsoft SCCM and Intune. Design and implement disaster recovery plans to ensure business continuity in the event of system failures or data loss. Maintain the backup environment to ensure data integrity and availability. Create and maintain documentation related to system configurations, processes, and procedures for reference and compliance. Provide training and support to end-users and other IT staff on system operations and best practices. Other duties as required or assigned by the Manager.

The South Carolina Law Enforcement Division (SLED) is a premier statewide law enforcement agency dedicated to serving and protecting the citizens of South Carolina. With a proud history rooted in integrity, professionalism, and public service, SLED is committed to providing high-quality investigative, intelligence, and forensic services to support law enforcement agencies across the state.