Intern – Member Experience Spring 2026

If you are motivated and believe in the credit union philosophy of "People Helping People," join our team!

Position Overview

To provide project- based learning and real-world experience to rising Sophomore, Junior, Senior and Graduate students. This cohort experience will provide opportunities to enhance professionalism, gain entry-level investment services experience and receive mentorship from a designated resource within the department.

This is a paid internship opportunity for the Spring 2026 semester. The internship program is designed to be a pipeline for identifying early talent with the goal of converting interns into a part time or full-time role at SECU.

Responsibilities

• Responsible for assigned project-based research and presentation to be shared with leadership at the conclusion of the program.
• Obtain entry-level exposure to the functions of member services, branch operations, and contact centers.
• Perform administrative duties including mailings and imaging documents and other clerical duties as assigned.
• Collaborate effectively and professionally with internal coworkers and departments across the organization to aid in research and development of project.
• Assist with metrics, member experience, and reporting.
• Partner with leaders to recognize trends, offer insights, communicate ideas, and influence others to achieve our mission “People Helping People.”

Requirements

• Business, Marketing, Computer Science, Or Analytics -related major.
• Must be 18 years or older.
• Currently enrolled full-time at a US – NC based accredited university/college.
• Must commit to a 10 – 12-week internship program.
• Must commit to at least 10 hours per week.
• GPA of 2.8 or higher.
• Authorized to work in the Unites States without Sponsorship now or in the future or without receiving CPT/OPT through university/college.
• Must be a rising Sophomore, Junior, Senior or Graduate Student.

Job Environment

• Office setting with physical proximity to other employees.
• Some background noise from other employees, copy machine, and telephone.
• Onsite, hybrid possibility.

Physical Demands

• Sitting for prolonged periods.
• Bending/standing for prolonged periods.
• Carrying up to 5 lbs.
• Lifting up to 5 lbs.
• Push/ pull up to 5 lbs.
• Filing for prolonged periods.
• Telephone for prolonged periods.
• Computer for prolonged periods.

SECU provides equal employment opportunity to all qualified persons regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, genetic information, disability, veteran status, or other classification protected by law.

Disclaimer

State Employees' Credit Union reserves the right to fill this role at a higher/lower level based on business need.