Sr. Manager, Service and Metrics Mgmt, IAM (Chennai, IN)

Standard Chartered

Experience: 8+ yrs
Location: Chennai, Tamil Nadu, India
Job type: Full-time

Required skills

compliance
ethics
project management

About the role

JOB SUMMARY

Accountable to establish, roll-out and maintain foundational authentication & authorization processes, SOPs and playbooks inline to the bank’s Identity and Access Management standards. The role expects sound knowledge and experience across identity and access management domain with added skills to understand & capture workflows, create controls onboarding documentation associated to APIs, AI, Customer Logins, Third-Party Access, Externally Connected Networks. The ideal candidate must possess strong communication and presentation skills combined with stakeholder engagement, good analytical skills and ability to prioritize and deliver on committed deliverables

RESPONSIBILITIES

Strategy
Explore means to automate and streamline authentication & authorization processes for the bank that can be scalable providing almost real-time status of the IAM control’s hygiene.

Business
Collaborate with Business domains to identify process / control gaps and work with the internal IAM service leads to uplift the IAM capabilities.

Processes
Establish / Uplift processes & procedures in alignment ICS-IAM standards including SOPs.

People & Talent
Work with various stakeholders within authentication & authorization service, engineering domains, Risk & Compliance, CISOs, External Client Access Management teams, Third Party Security Assessment teams to ensure effective governance and oversight.

Risk Management
Support in addressing any open audit, M7 issues associated to IAM domain.

Governance
Work with IAM controls metrics team to track and monitor the process efficacy across IAM domain.

Regulatory & Business Conduct

• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key Stakeholders

• Service Owner, Product Owners and Chapter Leads within Authentication & Authorization domain.
• Risk & Compliance teams
• Other relevant functions with Technology Services (IAM Engineering, Security Design & Architecture, ICS Policy and Governance)
• Business Domains CISOs / CISO delegate
• External Client Access Management teams
• Third Party Access Management teams

Our Ideal Candidate
• Education Graduate with 8-10 years of experience
• Training Trainings on identity and access management

Role Specific Technical Competencies
• Authentication Tools & Process
• Authorization Tools & Process
• IAM Controls Knowledge
• IAM Process & Workflows Documentation
• IAM related API security, AI security, requirements
• Project Management
• Communication & Presentation Skills

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Flexible working options based around home and office locations, with flexible working patterns.
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

About Standard Chartered

International group providing corporate, retail, and investment banking services.

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