Senior Manager, Controls Automation(India,Malaysia) (Chennai, IN)

Standard Chartered

Location: Chennai, Tamil Nadu, India
Job type: Full-time

Required skills

ITIL
CISA
CRISC
BCP
DR
ITIL Foundation
ITIL Foundation / Intermediate

About the role

Job Summary

This role could be based in India and Malaysia. When you start the application process you will be presented with a drop down menu showing all countries, Please ensure that you select a country where the role is based.

We are seeking an experienced and dynamic Risk and Controls Manager to join our team. The successful candidate will be responsible for reviewing design of controls and finding opportunities to automate control execution, control testing and assurance activities.

This role requires a strategic thinker with a deep understanding of risk management and controls frameworks and practices.
• Strong background in Risk and Controls, relating to Technology, Cyber Security, Data, Third-Party, Resilience, Operations
• Knowledge on automation, AI and machine learning
• Experience with Audit would be beneficial

Key Responsibilities

Strategy
• Responsible for delivering the book of work for controls automation across Technology and Operations (T&O).
• Lead the planning, coordination, and facilitation of the workshops across different processes within T&O, ensuring alignment across the various Stakeholder Groups on control automation initiatives.
• Responsible for developing and delivering any internal and external progress reporting requirements
• Ability to influence and build relationships with a wide range of senior stakeholders to deliver against the strategies and processes within T&O.
• A leader in communication, planning and execution with the ability to work in a dynamic environment.

Business
• Have the knowledge and confidence to apply critical thinking to make the necessary decisions to progress and at the same time, understand the limits of his/her responsibility and expertise and know when to solicit decisions from other members of the team.
• Liaise with process and control owners across Technology & Operations regarding controls automation and testing.
• Build strong relationships with internal and external partners to enhance risk management efforts.

Processes
• Review control design and recommend ways to automate and make the controls effective
• Facilitate workshops with process and control owners on control re-design
• Track progress and updates on the control automation progress to key stakeholders and forum

People & Talent
• Always have an eye for Process Improvements and Innovations with an objective to ‘Simplify’, while still maintaining the value delivered.
• Ensure a cohesive team approach that supports the broader T&O control automation agenda to build for the long-term

Risk Mitigation and Controls
• Develop and implement risk mitigation strategies and action plans.
• Ensure the effectiveness of risk controls and compliance with regulatory requirements.

• Collaborate with various departments to integrate risk management practices into business processes.
• Normalise disparate approvals processes to speed up delivery without increasing the risk.

Governance
• Build, manage and maintain relationships with global and regional teams across the bank across the relevant first, second and third line of defence.
• Assess controls, control assurance and testing and metrics reporting on Technology and Operations related controls.
• Identify opportunities for process improvements and implement enhancements.

Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. • This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Effectively and collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters.

Key stakeholders
• Global Head, Risk Mgmt, Technology & Architecture and CIOs
• T&O Risk and Control
• T&O Function Heads
• Technology teams

Other Responsibilities
Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures

Qualifications

• Bachelor’s degree in IT, Computer Science, Risk Management or equivalent required
• Good understanding and working knowledge of ITIL (ITIL Foundation desired)
• Good understanding of compliance requirement meeting regulatory needs.
• BCP or DR certifications
• ITIL Foundation / Intermediate
• CISA, CRISC
• English
• Strong working knowledge of Technology, Cyber Security, Data, Resilience processes, risks and controls
• Ability to collaborate with teams across the firm to leverage previous experiences, utilities, and shared capabilities.
• Able to contribute to overall governance process to provide suggestion in terms of automation and lean working process.
• Knowledgeable about best practices, industry standards, open-source, and emerging trends
• Excellent collaborator with ability to communicate effectively with a variety of stakeholders across the Bank

Skills and Experience

• Strong influencing and English communication skills – oral, written and presentation.
• Risk and Control Management skills
• Understanding of Technology, Cyber Security, Data, Resilience and Third-Party risks and regulatory requirements
• Excellent interpersonal skills and are adept at building relationships with different stakeholders.
• Business Continuity Planning and Testing
• Recovery Planning and Testing

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Flexible working options based around home and office locations, with flexible working patterns.
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

About Standard Chartered

International group providing corporate, retail, and investment banking services.

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