Project Management Office - Change Management Associate Director, Americas (New York, US)

Standard Chartered

Salary: $107k - $160k
Experience: 2+ yrs
Location: New York, New York, United States
Job type: Full-time

Required skills

Excel
Word
PowerPoint
Data Analytics
SQL
Pivot Tables

About the role

Job Summary

Assist in the management, delivery, and execution of projects prioritized by the bank, working closely with the Head of Program Management and Delivery, Americas. Additionally, support initiatives that contribute to business execution improvements and efficiencies. These include but are not restricted to:

• Supporting the Project Management Office (PMO) by providing essential project management and administrative services. This role is critical in ensuring the successful delivery of projects by maintaining project documentation, tracking project progress, and supporting project managers and teams.
• Collaborate with regional/country business teams to support all aspects of business improvement initiatives, which includes assisting with Project Planning, Delivery, and Tracking: Assist with opportunity identification, solution building, reviewing business requirements and functional specifications, testing, change implementation, and provide any post change support to help reduce risk and escalate issues.
• Monitor the delivery of action plans related to the initiative and ensure actions are delivered on time and within budget while adhering to organizational quality and governance standards.
• Work with stakeholders to build, maintain and review project plans and schedules.
• Identify enhancements to improve business processes/efficiency and/or reduce risk in line with SCB’s Group Policy and Procedure.
• Ensure timely, accurate, informative, and complete reporting as required by the relevant governance forums.
• Assist with the management of all related Working Groups.
• Maintain the document library related to the projects.

Key Responsibilities

Project Support
• Assist project managers in the planning, execution, and closure of projects.
• Maintain and update project plans, schedules, and budgets.
• Track project milestones and deliverables.

Documentation and Reporting
• Develop and maintain project documentation, including project charters, risk registers, and status reports.
• Prepare and distribute regular project status reports to stakeholders.
• Ensure all project documentation is complete, current, and stored appropriately.

Governance and Compliance
• Ensure projects adhere to the PMO standards and methodologies.
• Monitor compliance with project management policies and procedures.
• Support the implementation of project governance frameworks.

Resource Management
• Assist in the allocation and tracking of project resources.
• Monitor resource utilization and report on capacity and availability.

Risk and Issue Management
• Identify, document, and track project risks and issues.
• Support project managers in developing mitigation and contingency plans.

Skills and Experience

• Project Management
• Organizational and Administration
• Data Analytics
• Problem-solving skills
• Ability to influence others
• Analytical and quantitative skills
• Critical thinking and analytical skills
• Stakeholder management
• Communication
• Self-management
• Process improvement

Qualifications

Bachelor degree from an accredited institution or equivalent experience.
2 – 4 years working experience in Financial Services, Banking, or Regulatory environment.
Previous experience in project management support and working with senior stakeholders.
Excellent interpersonal and written communication skills, with the ability to effectively engage and collaborate with key senior stakeholders at all levels within the organization.
Advanced proficiency in computer skills, particularly Excel, Word, and PowerPoint, with a proven ability to manage, analyze, and transform data into actionable insights.
Expertise in querying and manipulating data, including the application of complex formulas, pivot tables, and data visualization techniques.
Demonstrated ability to craft compelling PowerPoint presentations with clear, impactful messaging and visually engaging designs.
PMP or other project management certification is a plus.

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

What we offer

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
Flexible working options based around home and office locations, with flexible working patterns.
Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment Assessments

Expected annual base pay range for the role is 107,200 USD to 160,700 USD. The final offer will be determined on an individualized basis using a number of variables, including but not limited to skill set, depth of experience and education, internal relativity, and specific work location. At Standard Chartered Bank, Base pay is only part of the total compensation package. Discretionary variable pay and a range of attractive bank sponsored benefit programs are available and designed to foster employee overall health and well-being including, but not limited to, a best in class 401k plan with up to 8% employer match, robust medical plan coverage with employer funded Health Savings Accounts, inclusive family building benefits, and flexible/hybrid working arrangements for many of our positions subject to role specific considerations.

Some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

About Standard Chartered

International group providing corporate, retail, and investment banking services.

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