Risk Management
• Ensure compliance with policies applicable to CCIB CC which impact operational risk. Challenge processes, procedures, and policy if there is opportunity for efficiency improvements.
• Identify knowledge gaps, facilitate development of training on Operational Risk for business staff and country Risk &Control Teams.
Governance
• Ensure adequate governance and oversight of operational risk through the escalation and appropriate resolution of risk exposures to the Country Risk Committee (CRC) and Non Financial Risk Committees (NFRCs) as required.
• Escalate issues, blockages, challenges and trends to Business Heads, Head Risk & Control, as required
Regulatory & Business Conduct
• Display exemplary conduct and live by the Group’s Values and Code of Conduct.
• Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
• Lead to achieve the outcomes set out in the Bank’s Conduct Principles
• Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.
Key stakeholders
• Operations (Group, Regional, Country and Hubs)
• Business - Product/Sales/Segments (Group, Regional, Country)
• Technology – Delivery Teams and Technical Architecture)
• Hive Leads
• Chapter Leads