Senior Manager, PMO

Support Head, Programme Management Office to co-ordinates management of the Project/ Programme, providing support to the Project/ Programme Manager as required on Project/ Programme Management related processes; Support Head, Programme Management Office to work closely with PMs and the regional/local teams on financial management, project planning, overall project governance and various management reporting. Key Responsibilities Strategy Support the Head, Project & Programme Management Office to drive, coordinate, and manage the Project/ Programme; Providing support to the Project/ Programme Manager as required on Project/ Programme Management related processes Business Responsible to drive and end-to-end delivery of change projects in the domain assigned in an Agile delivery methodology Manage the Change Delivery Standards (CDS) and assurance framework for the Project/Agile Deliveries/Programme, complying with the Change Governance Policy and CDS, and ensuring staff working on the projects are aware and comply. Lead and drive change management, able to take calculated risks and seeks continuous improvement. Effectively manage, collaboratively identify, escalate, mitigate, and resolve risk, conduct and compliance matters. Support the Group, Region, Country teams on financial management, project planning, overall project governance and various management reporting. Establish governance and review Programme documents: PSC/ PgSC ToR, AED/PED, BRD, Project Plans, Closure Report, Change Requests, PSC MoM etc to meet the highest quality standards. Monthly update of Governance Dashboard and Phase Gate review for project funded initiatives by the Group / Region. Supporting the Project/Programme Steering Committee (PSC/PgSC) in preparing quality materials (ToR, Progress reports, QPR, Refinement Forums, minutes etc) Key stakeholders Country and Business Heads, Technology & Operations (T&O) Functional Heads, T&O MT, GBS MT, Programme & Project stakeholders Other Responsibilities Embed Here for good and Group's brand and values in XXXX [country / business unit / team]; Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures; Multiple functions (double hats); [List all responsibilities associated with the role] Processes Support Head, Programme Management Office to co-ordinates management of the Project/ Programme, providing support to the Project/ Programme Manager as required on Project/ Programme Management related processes; Support Head, Programme Management Office to work closely with PMs and the regional/local teams on financial management, project planning, overall project governance and various management reporting. Governance Monitor process implementation effectiveness, identify key areas for improvement / issues and enhance process / controls embedding for the effective management of risk including reviewing CSTs, KRIs etc Engage teams on the framework parameters and cascade necessary updates to required Delegates. Liaise with the various stakeholders to obtain status updates and determine and agree on required actions Regulatory & Business Conduct Display exemplary conduct and live by the Group's Values and Code of Conduct. Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct. Lead the Change Delivery COE to achieve the outcomes set out in the Bank's Conduct Principles: [Fair Outcomes for Clients; Effective Financial Markets; Financial Crime Compliance; The Right Environment.] * Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters Engage Global teams on the Change Delivery Standards, framework parameters and cascade necessary updates, rollouts across Global markets as applicable. Ensuring Project Tools ie. Clarity, Azure DevOps is up to date including Project static data, status update including RAG status, key milestones, financials, risks, dependencies, issues and resource forecasts, and they are tracked and reported to the PSC/PgSC. Coach and guide PMs in AED/PED preparation and subsequent Project management. Coach and track/guide Project managers to upskill on relevant Accreditations through relevant Training and Certification. Organise, train and co-ordinate with the Group, Region, Country Project management learning sessions Organise and co-ordinate Country Project forums, Support Group Management forum presentation decks and project initiatives. Drive and manage the annual Investment budget exercise for Group, Region, and Country as applicable. Monitor process implementation effectiveness, identify key areas for improvement / issues and enhance process / controls embedding for the effective management of risk including reviewing Change Request Approvals (CRAs), Go Live parameters etc Embed the highest standards of Group ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

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