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Associate, CABM, Digital Strategy and Operations

Min Experience

5 years

Location

Bukit Jalil KL, MY

JobType

Regular Employee

About the job

Info This job is sourced from a job board

About the role

Standard Chartered is a global bank operating in over 50 markets in Africa, Asia and the Middle East, serving the banking needs of corporate, commercial and individual clients. This role is in Strategy and Talent (S&T), servicing the Corporate Affairs, Brand & Marketing (CABM) team, a support function delivering communications to a broad range of audiences including clients, colleagues and external stakeholders. The Associate, CABM, Digital Strategy and Operations is a pivotal technology operations position within the CABM, Digital Strategy and Operations team (DS&O). This team is responsible for delivering the Bank's digital strategy for communications and marketing, as well as managing its most critical platforms to ensure they are optimised to allow the function to achieve its business objectives. CABM is on a mission to unleash the exponential potential of the Bank's Purpose and Brand. Its goals are to: Grow brand awareness and consideration, leveraging insights to accelerate business growth Build brand and reputation to drive trust and differentiate. Help communities prosper Engage employees to deliver our strategy, evolve our culture and become an employer brand of choice To help realise these ambitions, DS&O and Technology & Operations have developed a Technology Strategy which acts as a catalyst to CABM achieving its strategic objectives. The team is responsible for delivering a fully-integrated, best-in-class communications and marketing stack, equipped to meet the needs of modern communications professionals and customers. The CABM communications and marketing stack currently includes the corporate website, employee communication application, email marketing platform, social advocacy platform, digital asset manager, events management tool, experience management platform, content marketing platform, content publishing software and corporate reporting software, as well as 20+ other tools. The Associate, CABM, Digital Strategy and Operations plays a crucial role in community management, supporting users to optimise their use of various platforms. This position is responsible for building, engaging, and managing online communities across multiple platforms, ensuring strong relationships with users. By promoting the strategic purpose of the tools and energising users, the role drives engagement with the platforms. As an employee-facing role, it helps colleagues understand and utilise best-in-class communications and marketing technology, enhancing marketing effectiveness and customer engagement.

About the company

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Skills

community management
communications
marketing
technology
platform management
user training
reporting