Nykaa
Website:
nykaa.com
Job details:
Role: Senior/Staff PM – Beauty - Cart & Checkout
Location: Gurgaon
Team: Product – Nykaa Beauty
Reports to: Group Product Manager, Nykaa Beauty
About the Role
We’re looking for a Senior/Staff Product Manager to lead the Cart and Checkout experience for Nykaa Beauty and Payments charter across Nykaa’s businesses. This role will own critical purchase journeys spanning the Cart experience, Checkout and Address experiences, as well as improving the Payments experience and success rates through optimisation of Payments UX, Payment methods, Routing, and failure handling.
You will be responsible for simplifying and optimising the lower funnel, improving Cart to Order conversion, and building reliable, scalable payment experiences. You’ll work closely with site, analytics, engineering, design, business, payment gateways and external partners to define strategy and execute a high-impact roadmap.
Key Responsibilities
1. Cart & Checkout Experience
- Own the end-to-end Cart, Checkout and Address experience across businesses.
- Identify customer and business pain points across the lower funnel and translate them into product opportunities.
- Drive initiatives to improve Cart to Order rate, Checkout success rates, AOV, ABS.
- Partner with business teams to experiment with relevant promotions and other purchase incentives
2. Payments platform
- Define the product strategy and roadmap for payment experiences across multiple businesses and use cases.
- Improve payment success rates through optimisation of payment methods, routing, retries, fallbacks and failure handling.
- Work closely with payment gateways, banks, wallets, UPI providers and other payment partners to improve reliability and customer experience.
What We’re Looking For
- At least 6 years of Product Management experience in consumer internet or e-commerce companies to solve end user problems and growth business objectives
- At least 2 years of experience in the payments space
- Data-first mindset with a strong grip on metrics, cohort analysis, segmentation, and experimentation.
- Comfortable working with cross-functional teams including design, engineering, business, marketing, and analytics.
- Demonstrable execution focus of collaborating with business and engineering stakeholders to deliver key product features as per product roadmap
Good to Have
- Prior experience in beauty/fashion/lifestyle ecommerce or marketplaces.
- Exposure to funnel conversion / product led growth / checkout, payments products
- Strong product craft - documentation, research, user journeys, verbal and written communication
Why Join Us
Nykaa Beauty is India's largest and most loved beauty ecommerce destination. You’ll be part of a high-ownership, high-impact product team shaping the product experience for millions of users in the beauty and personal care category. This role gives you the unique opportunity to own growth initiatives end-to-end.
Click on Apply to know more.
