About the Department
The Permitting Supervisor is a key leadership role responsible for overseeing the permitting operations within the Public Works or Planning & Development Services Departments. This position ensures the efficient processing of building permit applications, guides staff performance, supports the County’s online permitting system, and maintains permitting performance metrics and revenue tracking. The Supervisor provides effective team leadership, manages daily workflow, and upholds high customer service standards while ensuring compliance with applicable codes and regulations.
Position Duties
Supervision and Leadership:
- Direct, supervise, and support permitting staff, including temporary personnel and contract workers.
- Provide guidance, mentorship, and leadership to ensure an engaged and high-performing team.
- Serve as a backup for fiscal and budgetary tasks within the permitting section.
- Train new permitting staff, conduct cross-training, and develop standard operating procedures (SOPs).
Operations Management:
- Oversee the intake and processing of all permit applications.
- Ensure the accurate dissemination of building development and flood zone information.
- Maintain and report on permitting performance standards and revenue metrics.
- Coordinate the annual collection and reporting of floodplain data to support the County’s Community Rating System (CRS) status.
Systems and Support:
- Provide operational guidance on the County’s online permitting system and assist users in navigating its functions.
- Utilize automated permitting and data management systems to support efficient workflows and make improvements as necessary.
Customer Service and Communication:
- Communicate clearly and professionally with staff, contractors, and the public, both in writing and orally.
- Resolve internal and external issues related to permitting processes.
- Foster and maintain strong working relationships with County departments, administration, and other stakeholders.
PHYSICAL REQUIREMENTS: This position requires frequent walking and standing, use of both hands and fingers with dexterity, and occasional lifting of up to 30 pounds. Good vision and hearing, with or without corrective devices, are necessary.
ENVIRONMENTAL CONDITIONS AND WORK HAZARDS: Work is primarily conducted in an indoor office environment in a sedentary posture, with occasional visits to remote office locations or job sites. Prolonged computer use may lead to potential vision or hand/arm strain. No safety equipment is typically required.
SUPPLEMENTAL INFORMATION:
This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, Management reserves the right to modify, add or remove duties and assign other duties as necessary that are a logical assignment to the position.
EMERGENCY RESPONSE/RECOVERY ACTIVITIES:
County employees are considered essential personnel in providing and continuing services to our community during and following a disaster, such as a hurricane, or in other emergency situations. As a requirement of County employment,County employees are subject to being required to remain at work during an event, respond to a recall immediately following an event and/or immediately reporting to work when an all clear is declared by the County Administrator. During these types of events, County employees may temporarily be assigned to work and perform duties outside the normal scope of their position, location, and work schedule to fit the needs of the County and its citizens.
ADA STATEMENT:
A qualified employee or applicant with a disability may be afforded a reasonable accommodation to perform the essential job functions of a position in compliance with the Americans with Disabilities Act.
EEO STATEMENT:
St. Lucie County BOCC is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We do not discriminate based on race, color, religion, gender, sexual orientation, national origin, age, disability, or any other protected characteristic. We encourage all qualified candidates to apply.
Minimum Qualifications
Candidates should possess a solid foundational background that demonstrates their ability to engage with the responsibilities of the role effectively.
- High school diploma or equivalent (GED) required. College degree from an accredited institution in public administration, business, construction management, or a related field preferred.
- Minimum of three (3) years of experience in permitting, building code administration or a related field, with at least one (1) year of lead or supervisory or experience.
- Depending on assigned department, demonstrated knowledge of the Florida Building Code and permitting procedures (Planning & Development Services) or demonstrated knowledge of Public Works construction and the Florida Department of Transportation (Public Works).
- Familiarity with computerized permitting systems and the Microsoft Office Suite.
- Strong leadership, problem-solving, and customer service skills.
- Demonstrated experience fostering stakeholder relationships with internal and external customers in planning, zoning, building inspections, fire, public works, and the public.
- Effective written and verbal communication abilities.
- Must possess and maintain a valid Florida Driver’s License and a good driving record.
Other Qualifications
Pay Grade G202
Driving Position – Operating County vehicles and/or equipment is a primary function of this position.
PRE-EMPLOYMENT SCREENING: This position requires a physical, drug testing, driver's license verification and level 1 background screening.