St. John’s, established in 1870, has two New York City campuses; international locations in Rome, Italy; Limerick, Ireland; and Paris, France; and study abroad locations around the world. The Princeton Review and other top rankings consistently recognize the University’s outstanding academics, diverse student body, dynamic internship, and volunteer opportunities, focus on student life, and diverse study abroad offerings. St. John’s University offers more than 100 undergraduate and graduate programs in its six colleges and schools, with a growing number of programs offered online. The University is accredited by the Middle States Commission on Higher Education and 12 other major academic and professional associations.
A dedication to diversity, equity and inclusion is at the heart of our mission. As a Catholic and Vincentian university, St. John’s is committed to institutionalizing practices of inclusive excellence to ensure that we welcome and celebrate the intrinsic worth of all members of our community. We will become an even stronger university as we enhance equity at every level of our institution. Our graduates will excel in the competencies and values needed for leadership and service in a rapidly evolving world.
Department: Provost’s Office
Specific Job Title: Vice Provost for Student Success
The Vice Provost for Student Success serves as a senior academic leader responsible for the strategic direction and performance of the University’s advising and retention enterprise. Reporting directly to the Provost, the Vice Provost provides executive oversight of the Center for Student Success, including all academic advising operations, early alert and coordinated intervention systems, and persistence initiatives. The role also oversees the University Learning Commons, the University’s tutoring services.
The Vice Provost establishes institutional standards for advising delivery, risk identification, intervention protocols, and coordinated student follow-through to ensure measurable improvements in retention, academic progression, and degree completion. This position ensures that advising and tutoring services are structured, integrated, data-informed, and accountable for improving student persistence. The Vice Provost strengthens seamless transitions between advising and tutoring and eliminates structural barriers that impede student success.
The Vice Provost oversees the University-wide Student Advisory Committee network, synthesizes student feedback from each school, and elevates actionable themes and recommendations to senior leadership to inform institutional priorities and improvements.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Vice Provost provides executive oversight of:
Essential Duties and Responsibilities
1. Executive Leadership of the Center for Student Success
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Establish clearly defined advising tiers, role expectations, caseload standards, and service delivery expectations.
2. Advising Operations and Retention Infrastructure
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Oversee design and refinement of advising workforce structures, at-risk criteria, tiered intervention protocols, and transition standards between advisor levels.
3. Oversight of the Academic Learning Commons
4. Early Alert and Persistence Leadership
5. Undergraduate-to-Graduate Progression Pathways
8. University-Wide Student Advisory Committee Network
9. Seamless Student Touchpoints Across Units
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Design coordinated student touchpoints so students can move efficiently between advising, tutoring, faculty support, enrollment services, and other academic units.
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Deep understanding of the student lifecycle, including onboarding, advising, academic progress, engagement, and graduation
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Data-informed decision-making, including use of student success, enrollment, and assessment analytics
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Strong collaboration and influence skills across academic affairs, student affairs, enrollment management, and institutional research
Supervisory Responsibility:
Oversight of the Center for Student Success, including all academic advising operations, early alert and coordinated intervention systems, and persistence initiatives
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Occasional lifting or carrying of light materials (e.g., documents, laptops, presentation materials)
Environmental Conditions:
Position Type/Expected Hours of Work:
Required Education and Experience:
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Minimum 10 years of progressive leadership experience in higher education student success, advising, academic administration, or student support operations.
Preferred Education and Experience:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time, with or without notice.
In compliance with NYC’s Pay Transparency Act, the annual salary range for this position is $200,000 - $220,000. St. John’s University considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as market and organizational considerations when extending an offer.
*Important Note- St. John’s is NOT an E-Verify Employer
St. John’s offers a competitive compensation program which is commensurate with your qualifications, experience, and contingent upon the departmental budget. We also offer an extremely comprehensive benefits program to meet the diverse needs of our workforce. Along with exceptional benefits such as medical, dental, life insurance, long term disability insurance, tuition remission, generous 403(b) employer contribution, employee assistance program, and liberal paid time off policies, faculty and staff can also enjoy St. John’s performing arts, libraries, bookstores, dining facilities, campus recreation and sporting events
Any offer of employment is subject to receipt by St. John’s University of satisfactory references, verification of employment and education.
St. John’s University is an Equal Opportunity Employer. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national or ethnic origin, age, status as an individual with a disability, protected veteran status, or any other characteristic protected by law.